when i am trying to redeem xbox live subscription code xbox is trying to convert to 4...

Discus and support when i am trying to redeem xbox live subscription code xbox is trying to convert to 4... in XBoX on Consoles to solve the problem; when i am trying to redeem xbox live subscription code xbox is trying to convert to 4 months ultimate sub..i don't want ultimate..i want 12 month live.... Discussion in 'XBoX on Consoles' started by madmaxkly, Jan 26, 2021.

  1. madmaxkly
    madmaxkly Guest

    when i am trying to redeem xbox live subscription code xbox is trying to convert to 4...


    when i am trying to redeem xbox live subscription code xbox is trying to convert to 4 months ultimate sub..i don't want ultimate..i want 12 month live.

    why is microsoft trying to force me into ultimate. I bought 12 months xbox live gold and it is trying to convert it into 4 months ultimate when i try to use the code to redeem. Please help.

    :)
     
    madmaxkly, Jan 26, 2021
    #1
  2. Panno92 Win User

    My Gamepass Subscription Is Causing Me Problems

    Hi, if you had redeemed an xbox live gold for 12 months while you had an active Gamepass Ultimate Subscription, all the gold months have been converted to 4 months of Gamepass Ultimate

    https://www.xbox.com/en-us/xbox-game-pass#join

    In order to get only the Gold subscription you should have waited until GP Ultimate expiration and then redeemed the code... you can try to contact the support and ask them if they can convert your Ultimate subscritpion into a Gold one, but I don't know
    if they can do it... https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-faq
  3. XBF Brad A Win User

    Xbox Live code turning into ulitmate pass

    Hello Packsteel,

    Thanks for coming to the forums. When you have an active Ultimate game pass subscription, any code redeemed converts to Ultimate subscription. In this case 12 months of Xbox live gold convert to 4 months of Ultimate game pass. The ultimate game pass subscription
    is three subscriptions in one, Xbox live gold, Game pass for console, and Game pass for PC. Here is the

    Ultimate game pass FAQ
    for more information.

    Thanks,

    Brad
  4. DopeyStoner Win User

    Do digital codes expire?

    I just redeemed my Microsoft points on a 12 month subscription for Xbox gold, when I tried to redeem the code it told my that it will convert it into 4 months of Xbox game pass, I don't want game pass I want gold, do I have to wait for my game pass to
    expire before I can redeem my code for 12 months of gold
  5. Smwutches Win User

    Xbox live gold purchases

    What's happening when you try to redeem the 1 month code from Rewards?

    Since the first Gold subscription was converted to Ultimate, it is not possible to get that one back.
  6. Smwutches Win User

    Xbox Live Gold Expired Early

    If your friend had a Game Pass Ultimate subscription when they redeemed the code, it would have been converted to Ultimate. 12 months of Gold would have been converted to 4 months of Ultimate.
Thema:

when i am trying to redeem xbox live subscription code xbox is trying to convert to 4...

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