When doing the offline system update (OSU1) Will it factory reset on its own? If so, does...

Hi there Andrew, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Performing an offline update will reset the console to its factory settings and uninstall the apps and games that were installed on the console. However, you will not lose your purchases or game progress. You will need to sign in with the account where you purchased the games using your email and password. You can then re-download the games from your library, and the progress will sync automatically when you launch them.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi, Yosof! Thank you for your reply.

An offline factory reset uses a much smaller file than the ones used in offline system updates.

For your reference:

- This is the file used in an offline factory reset: https://www.xbox.com/xboxone/restorefactorydefaults

- These are the files used in an offline system update depending on the Xbox model you are using: OSU1 [ https://www.xbox.com/xboxone/osu1 ], OSU2 [ https://www.xbox.com/xboxone/osu2 ], and OSU3 [ https://www.xbox.com/xboxone/osu3 ].

* The links above will automatically trigger a download for each file.

** OSU2 and OSU3 are only used with the Original Xbox One. This is mentioned at https://support.xbox.com/help/hardware-network/console/offline-system-update

All four files are different, and while an offline system update is recommended for E101 and other startup errors, E102 calls specifically for a factory reset, or an offline factory reset using the file above.

I'll be looking forward to your reply.
Best regards.

Hiya!

The best thing to do would be to do a repair on the console. When performing a factory reset on the console that fixes most issues. If even after performing an

offline system update the issue persists then as George said the best thing to do is to submit the console for repair.

Happy Gaming!

Paul Xbox Forums Team!

Hey Paul, I already did a factory reset on the console and an offline system update (OSU1) - and unfortunately, the problem persists after some time using the console.

The repair here at Brazil is so expansive, I can't pay for that. There isn't anything different that I can do?

"Done all trouble shooting, reset Xbox, updated firmware offline same problem"

If your console is enrolled in a Insiders preview OS you cannot use OSU1 (offline system update) to recover the console from E206 error.

Factory refresh the console keeping games and apps.

If you are NOT in a Insiders preview and want to attempt an offline system update, make sure you disconnect your wired ethernet connection before starting OSU1.

Personally I wouldn't bother with offline update and go straight to Factory refresh deleting everything if keeping games and apps fails to reset the console.

After factory refresh, reconnecting your console to your network should start a system update download to the latest OS available.

See also ....Whats new system updates in the Hardware section of Xbox support articles and /or search for E206 on that site.

Hi there Andrew, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

It's not the same, but it's very similar. An offline update installs the console's operating system from scratch because the latest version of the operating system is downloaded onto an external storage drive and then installed on the console.

After the procedure is completed, the same thing happens as when you reset the console to its factory settings, meaning you'll need to set up the console and sign in with your account. Your games and their progress won't be lost; you'll just need to add your account back with your email and password.

In fact, this procedure is recommended if the E106 issue is not resolved simply by resetting the console to its factory settings.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.