When checking my PayPal statement I noticed that the xbox game pass subscription was...

Discus and support When checking my PayPal statement I noticed that the xbox game pass subscription was... in XBoX Accessibility to solve the problem; When checking my PayPal statement I noticed that the xbox game pass subscription was charged twice on the same date, how can I solve this?... Discussion in 'XBoX Accessibility' started by Jorge André Pereira, Mar 1, 2023.

  1. Jorge André Pereira
    Jorge André Pereira Guest

    When checking my PayPal statement I noticed that the xbox game pass subscription was...


    When checking my PayPal statement I noticed that the xbox game pass subscription was charged twice on the same date, how can I solve this?

    :)
     
    Jorge André Pereira, Mar 1, 2023
    #1
  2. John P_14 Win User

    When checking my PayPal statement I noticed that the xbox game pass subscription was charged twice on the same date, how can I solve this?

    Absolutely! Here are some steps you can take to prevent this from happening again in the future, one is to check your subscriptions regularly, review your account settings; check your Xbox and PayPal account settings to make sure that you don't have duplicate payment methods on file. If you do, delete the extra payment methods to avoid the risk of duplicate charges and then keep track of your charges
  3. John P_14 Win User

    When checking my PayPal statement I noticed that the xbox game pass subscription was charged twice on the same date, how can I solve this?

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    If you are also seeing that you were charged twice in your Order History, you may try submitting a refund request for it at xbox.com/refunds or fill out the Manual Refund Webform on this link: https://support.xbox.com/forms/request-a-refund. You can find the order number of your transaction by signing in to your email at this link: https://account.microsoft.com/billing/orders/.

    Once you're done submitting your request, you'll receive an email result within 72 hours and if your request gets approved, it will take 3-5 business days for the funds to reflect on your bank account but it really depends on your bank's policy.
  4. Jorge André Pereira Win User

    When checking my PayPal statement I noticed that the xbox game pass subscription was charged twice on the same date, how can I solve this?

    I will do this. Can you tell me what I should do to prevent this from happening again?
  5. vedana Win User

    Windows 10 XBOX app - "Looks like your credit card is expiring soon. Update it now so you can keep on playing!"

    Yes, I use PayPal for my XBOX game pass subscription.
  6. SailormoonGirl6 Win User

    need to renew subscription

    Hi I just did the same thing to my XBox Game Pass Ultimate.

    I was on month to month program but I had a gift card XBox Game Pass Ultimate. I went to my account at:

    https://account.microsoft.com/services/

    I login to check when my subscription is about to charge, I went to a menu that says:

    Service & Subscriptions

    This took me to all my subscriptions.

    Find the: XBox Game Pass Ultimate

    under the title you will see the word: Manage

    click it...

    For me I cancelled my billing 2 days before it charged my card. I wanted to switch to pre-paid cards

    For you can use another credit card, paypal or Microsoft funds or gift card. It gave me options to change cards.

    I just checked it a few min it works.

    Be Safe..
Thema:

When checking my PayPal statement I noticed that the xbox game pass subscription was...

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