When adding an account I keep being asked for console pin. SOLUTION HERE

Discus and support When adding an account I keep being asked for console pin. SOLUTION HERE in XBoX on Consoles to solve the problem; On XBOX when trying to add an account - if you're being asked for console / access PIN and it doesn't work - DO A HARD RESET - when the console is off... Discussion in 'XBoX on Consoles' started by El_Sueco, Mar 7, 2025.

  1. El_Sueco
    El_Sueco Guest

    When adding an account I keep being asked for console pin. SOLUTION HERE


    On XBOX when trying to add an account - if you're being asked for console / access PIN and it doesn't work - DO A HARD RESET - when the console is off -> hold eject and the small button under the power button, hold them and press power to turn the console on - when prompted to run 'troubleshoot' or 'reset' choose to reset but keep all games. Once reset you will be able to finally add accounts ! There's something wrong, a bug, with many Xbox systems asking for access PIN - this is the solution! There are plenty of threads on this issue on this forum but they are all locked and doesn't provide this solution!

    :)
     
    El_Sueco, Mar 7, 2025
    #1
  2. EzequielNeves19 Win User

    When adding an account I keep being asked for console pin. No idea what this is please can you help?

    It really is quite a strange case, I suggest you try to delete the PIN, press the Xbox  button to open the panel.
    Go to Profile & System > Settings > Account > Login, Security & PIN > Delete My PIN. If that doesn't work I believe you should format your console to see if the option disappears from your Xbox.
  3. Andi Lynes Win User

    When adding an account I keep being asked for console pin. No idea what this is please can you help?

    Hi Ezequiel, thanks for your response, unfortunately the steps you have suggested have not worked, I don’t get a prompt for my account password after entering a passcode, it just keeps going to the Home Screen
  4. EzequielNeves19 Win User

    When adding an account I keep being asked for console pin. No idea what this is please can you help?

    Hello Andi how are you?
    My name is Ezequiel I'm an Independent Consultant. If you have forgotten your PIN and cannot access restricted console features, please follow these steps:
    When prompted to enter your PIN at the console, enter a 6-digit combination three times.
    Enter your Microsoft account password when prompted.
    Select Create a new PIN.
    Enter a new PIN and re-enter it to confirm.

    https://support.xbox.com/help/famil...-guest-key/create-and-manage-xbox-one-passkey

    I'm sending you the link above which will help you even more, if you have any other questions, please get in touch again.
  5. andersonpassos Win User

    I can't download minecraft launcher on a new device

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    it does not identify your account's digital license, log into your web account and add the trusted device to your account.

    the pin it asks for in installations and adding accounts, it's from your pc, it has a password, this is the pin it asks for, it's not the account password, on the pc a pin was added that is the password to access windows .
  6. Kimmy_24 Win User

    The ox Xbox app doesn’t show a pop up when I wanna log in

    Sorry, do you mean you're now being ask to enter a pin when signing in to your account?
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When adding an account I keep being asked for console pin. SOLUTION HERE

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