What's up with the Movies and TV app on Xbox 360 not working? Is it not part of our paid...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Game Pass does not include xbox 360, only Live Gold. What problem are you having with the app? it was recently reported that the xbox 360 store will soon be discontinued.

Same issue for me and the same code. No matter what app i try downloading. Just purchased a movie on xbox but cant download “movies and tv” app so i cant even watch what i paid money for. Im running on an xbox one x. I did all the trouble shooting steps,
even multiple reboots and a soft reset. Not a single thing works and everytime i try to download it says “sorry,looks like our service isnt working right now”

Hi there Catrules,

Thanks for reaching out. I'm sorry to hear about the issue with TV apps on Xbox. To help clarify the issue a bit more: What console are you using?

Check out this article:

• Movies & TV app on Xbox One
• Movies & TV app on Xbox 360

Hope this helps.

I understand that these are our options, but Microsoft should inform us of movie and TV app shutdown on Xbox 360... For those of us that still use it.

Hey there Nymble13,

Thanks for reaching out to the Forums for advice on how to troubleshoot what's going on with this movie you're trying to watch. I can totally understand any confusion experienced while dealing with this issue. Seeing as this is dealing with the Movies &
TV app, I suggest trying the steps outlined in our support article entitled
Troubleshoot Movies & TV on Xbox 360.

When you get the chance, give that a shot and let us know if that helped.

Much thanks!