What’s the proper way of reporting bugs in Xbox mobile app?

Discus and support What’s the proper way of reporting bugs in Xbox mobile app? in XboX Insiders to solve the problem; Hi, sorry for posting this in this subreddit but I was searching for any way of reporting bugs related to the Xbox mobile app and didn’t find anything... Discussion in 'XboX Insiders' started by /u/mivasi, Aug 16, 2020.

  1. /u/mivasi
    /u/mivasi Guest

    What’s the proper way of reporting bugs in Xbox mobile app?


    Hi, sorry for posting this in this subreddit but I was searching for any way of reporting bugs related to the Xbox mobile app and didn’t find anything that would send some diagnostic data to Microsoft.

    I’ve encountered an issue with the Console section in the app several times (the keyboard doesn’t appear when I have a keyboard opened on the console) and I would like to pass this to the Xbox team including my dash version, network diag etc. What’s the best way to do that?

    submitted by /u/mivasi
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    /u/mivasi, Aug 16, 2020
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  2. Rostom L Win User

    Text messages don't work correct the last 24 hours to mine acc and my friends account

    Hi there!

    For us to further isolate the issue, please try to send a message using an Xbox app on mobile if you could send multiple messages just fine.

    Since it's happening to other accounts and multiple consoles, it's possible to be a system bug. Please use the Report a problem app to report or file a bug to Team Xbox.
    - https://support.xbox.com/help/account-profile/m....
  3. JosefLBohorquez Win User

    My minecraft world wont load.

  4. Rostom L Win User

    My Xbox game clips/captures will not delete or save on the Xbox live network-I’ve tried everything,please help

    Hi Nick!

    Sorry to hear about what happened. This is clearly not the situation I want you to be in. I understand how frustrating this must be and would feel the same way if I were on your situation. I actually have seen this issue from other players already. I believe that this is a bug on their system where your uploaded captures are not showing on your Xbox app on mobile and also can't delete them. I suggest that you instead wait and try it again at a later time.

    You may as well report it or file a bug directly to Team Xbox via Report a problem app for them to properly investigate it. Check your guide here https://support.xbox.com/help/account-profile/m...
  5. M3tal Daz3 Win User

    Xbox Game Bar captures not working

    Report this issue through the bug feedback included in the xbox app, this way support can verify this issue for you.
  6. Rostom L Win User

    Cannot upload game captures to the Xbox Live network.

    Hi Jenna!

    Sorry to hear about what happened. I actually have seen this issue from other players already. I believe that this is a bug on their system where your uploaded captures are not showing on your Xbox app on mobile and also can't delete them. I suggest that you instead wait and try it again at a later time.

    You may as well report it or file a bug directly to Team Xbox via Report a problem app for them to properly investigate it. Check your guide here https://support.xbox.com/help/account-profile/m...
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What’s the proper way of reporting bugs in Xbox mobile app?

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