What's going on with MyRewards?

Discus and support What's going on with MyRewards? in XBoX Rewards & Social to solve the problem; Last week, MyVIP Star Rank was 3-star, and 80% through to 4-star. This week, it's now 2-star, 92% through to 3-star. Please clarify why the sudden... Discussion in 'XBoX Rewards & Social' started by Jamze P, Oct 17, 2016.

  1. Jamze P
    Jamze P Guest

    What's going on with MyRewards?


    Last week, MyVIP Star Rank was 3-star, and 80% through to 4-star. This week, it's now 2-star, 92% through to 3-star. Please clarify why the sudden downgrade AFTER purchasing the digital Gears of War 4 Ultimate edition...

    :)
     
    Jamze P, Oct 17, 2016
    #1
  2. Pilot BobG
    Pilot BobG Guest
    What's going on with Bingo?

    What is going on with Bingo? Been down for several days. You guys owe me 15 keys, thank you very much!

    When will the "server connection error" be fixed?
     
    Pilot BobG, Oct 17, 2016
    #2
  3. Lloyd Irving
    Lloyd Irving Guest
    What's going on?!

    Hi! When you purchase an Xbox LIVE subscription through the console, automacic billing is enabled for the account. Unless you call Xbox support to turn it off, you will be billed every month for the service. What has most likely happened here is that the
    system was unable to charge your card for the renewal of the subscription, which caused the account to become suspended. When a credit card is declined, the subscription is not immediately suspended. We actually wait 2-3 weeks before suspending the acct to
    give you the chance to update your info. In order to regain access to LIVE, you will need to pay the past due balance on the account. Based on the info you've provided, it's likely either $9.99 or $19.98. You can give us a call at 800-4MY-XBOX to find out
    the exact balance. Once the balance is paid off, we can turn off the auto-renewal option for you as well if you request that we do so.
     
    Lloyd Irving, Oct 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    What's going on with MyRewards?

    Hello Jamze P,

    There was an error with MyVIP calculations which has since been resolved. Apologies for the confusion.
     
    XBLRewards8, Oct 18, 2016
    #4
  5. XBLRewards8 Win User

    What's going on with MyRewards?

    Hello Jamze P,

    There was an error with MyVIP calculations which has since been resolved. Apologies for the confusion.
  6. Jump mist Win User

    MyRewards

    its just a glitch try reloading or sign in again
  7. onyxishere Win User

    MyRewards

  8. Jump mist Win User

    MyRewards

  9. onyxishere Win User
Thema:

What's going on with MyRewards?

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