What will happen if I cancel my Xbox Live Gold subscription that I got from a prepaid card?

If you enter a prepaid code it will default to prepaid cards and shut off renewal

are you following these steps?

support.xbox.com/.../cancel-xbox-live-gold-subscription

Hello MarkNoge,

Thank you for your post. I understand you are looking to upgrade your Xbox Live Gold subscription to Xbox Game Pass Ultimate. If you initiate an Xbox Game Pass Ultimate subscription with time available for Xbox Live Gold, your Gold subscription's time will
be converted to time for Xbox Game Pass Ultimate. For more information, please visit this page:

Xbox Game Pass Ultimate FAQ.

I hope this helps.

Currently I have Game Pass Ultimate subscription with recurring billing off and don't want this subscription service once it expires 10/22/22, so do I just activate my prepaid xbox live gold subscription card on 10/23/22, or do I actually have to cancel game pass ultimate subscription for my account on 10/23/22 manually before redeeming and activating my xbox live gold prepaid 12 month card on 10/23/22?

Also, if you select turn off recurring billing on your account for your current game pass ultimate subscription, does that automatically cancel your prepaid game pass ultimate subscription on its expiration date? or is it requirement that you still manually cancel Game Pass Ultimate on or after its prepaid expiration date if you wish to switch back to xbox live gold using a prepaid subscription card?

edit - i meant to say that the new card is not listed on the subscription payment options.

only the old card is listed. attempting to add a new card just says that the card has already been associated with the account

This is currently what my subscription page says..... -

Xbox Live Gold

Prepaid 3M Xbox LIVE Gold

Expires on:

08/04/2015

Paid with: **** EDITED OUT OLD CREDIT CARD DETAILS ***

no auto-renewal cancel option is listed anywhere. i do recall cancelling it ages ago and ive since been using up a couple prepaid cards i was given as a gift.

[quote user="tohellnbak"]

the day one XBL gold is only for a 12 month sub that will extend your current sub by 12 months.. it will start at the end of your current billing cycle... and end after 12 months...Not sure if you need to pause your current payment option..

the XBL Gold Day one will include a character for KI, a commemorative hard card w/ case

it is NOT included with the console...

[/quote]

Auto payment does not need to be cancelled. What happens is any prepaid card cuts in and the autopayment cuts out. The autopayment will only activate if needed. In this case it will be in 12 months time.



To be safe you can allocate the prepaid card and then turn autopayment off. Make sure you have added the prepaid card before turning off the autopayment though.

http://support.xbox.com/en-AU/billing-and-subscriptions/subscription-management/cancel-xbox-live-gold-subscription