What to do when Xbox shuts off for randomly and then continues to shut off multiple times after

Hello Giovani, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

It’s unfortunate to know you’re having some unexpected issues with your Xbox console. Let’s try to sort this out.

However, before that, I would like to ask the following questions:

Is your console connected directly to the wall, or are you using a power surge?
Is your console enrolled in the Xbox Insider program?
What procedures you tried to fix this prior to your post creation?

I have the star wars xbox also! for some reason he will randomly turn on for awhile then shut off. I have cleaned it and done what everyone said but it is still doing it! It does not shut off randomly while I am playing, it only turns on randomly late at
night! sometime it does it a few times other nights maybe once and sometimes not at all. what the heck is going with my xbox?

What are you doing when it randomly shuts off?

Playing a specific game, using a specific app, streaming on twitch or mixer?

I'm experiencing the same issues. My system was working fine for the first few weeks but when I start playing it today, it keeps shutting off. Every time I'm 5 minutes into the game the system will shut off. And there would be a few times when after it shuts
off, I will turn it back on and it will shut off a second later. It will do this like 5 times until it turns completely on. I hardly was playing my Xbox one. I probably played it 10 times since I bought it.

jibeloon,

I'm not sure I understand what the issue is...? When you say "not launching anymore", are you saying the Xbox no longer boots up? Or, when you say "after a while it shut down", are you saying it is randomly shutting down (powers off)? Or, is this a problem
with the controller connecting and staying connected to the Xbox?

SA