What to do when pin won’t work

Hi,Aria! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

If you’ve forgotten your PIN and can’t access restricted console features, follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.

on the login screen below the name should be 2 boxes for pin or password, when a pin is set or hellow windows it is for the specific machine it is on, so the pin from your main pc wont work on the girlfriends pc.

if you are adding you account to the pc via the settings and accounts section when your girlfriend is logged in and it is doing this pin fiasco then i have no clue what could be going on.

Having the same problem just started recently no matter how many times I try it won’t pin it will say it’s pinned but as soon as you refresh it’s unpinned again.

I'm having a similar problem, the pins broke off my turtle beach adapter and now it doesn't work. Does anyone know what the pins do besides align the adapter ?,

The pin I had set up for the computer login didn't work. I removed the pin as a login, leaving only my password (which I input correctly). Then when trying to login and even after inputting my password, it was still asking for a pin.

I then put in a new pin for my account and then tried that, and was still told it was wrong. So I don't know what pin it's wanting at this point.