What to do subscription charge deducted but Norton not installed?

Discus and support What to do subscription charge deducted but Norton not installed? in XBoX Games and Apps to solve the problem; If you are not using Norton Antivirus and still charged for the subscription plan then, in that case, you can simply sign in your Norton account and... Discussion in 'XBoX Games and Apps' started by harryleo10002, May 26, 2020.

  1. harryleo10002
    harryleo10002 New Member

    What to do subscription charge deducted but Norton not installed?


    If you are not using Norton Antivirus and still charged for the subscription plan then, in that case, you can simply sign in your Norton account and can download and install Norton antivirus from there, if in case you need a refund of your amount then in that case, it is advisable to connect with the experts at Norton support with the help of the Norton experts you can easily file for a refund request, the experts are available at the service of the users 24*7 if needed then they can also provide help regarding issues and errors associated with Norton antivirus software.
     
    harryleo10002, May 26, 2020
    #1
  2. Kziri Win User

    I got charged twice for Game Pass PC

    I was first charged on April 18 when I first tried to pay for my due monthly subscription. It got charged on my bank but it was not updated as paid on Microsoft. Then I check again later to see they deducted it automatically but it was not confirmed as paid, that's the second charge.

    Now before this reply, I tried to risk a third deduction by paying it through the Microsoft site, it got "paid" but it didn't get deducted on my account. Now it shows next payment on May 13 as it should, but I'm still double charged for April.
  3. Mistress Sara Win User

    Microsoft doesn't use the balance i have in my account when trying to buy game pass

    Hi there,

    Currently paying for a subscription with money on an account is not an option. When you go to complete the subscription payment, the system will charge the credit card on file first.

    If you were paying for a game, the system will deduct the money from the account first before it charges the credit card on file if there is still money due (and the system will show how much is being charged/deducted from each payment option before the user completes the purchase.
  4. Francia J. Win User

    My credit card has been charged when I don’t have a card on the Xbox how do I solve this problem

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    May I ask what was the charge for? It can be for a renewal of your subscription but can you please check all Microsoft accounts that you own by signing in to https://account.microsoft.com/billing/orders, to possibly locate the charge that was deducted.
  5. RyanOT Win User

    Daily Challenge not loading after update.

    Do you have a 3rd Party Anti-Virus installed by any chance? Kasperksy, Norton, McAffee?
  6. Reckless24 Win User

    Unable to connect to Windows 7 Media Center

    Do you have any other anti virus software installed with a firewall? For example Norton Anti Virus
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What to do subscription charge deducted but Norton not installed?

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