What to do regarding subscription not appearing but money is being deducted?

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately tracking down a suscription is not possible due to privacy terms,

Do you have multiple accounts?

If ,so. Have you checked all of them?

Every active suscription must appear on the services tab if logged in with the right account.

https://account.microsoft.com/services

If you are sure the suscription is not coming from any of your account, then you should go to your financial entity and dispute the charge to block it as well.

This is because access is mandatory to cancel a suscription from Xbox side

Hi there,

Currently paying for a subscription with money on an account is not an option. When you go to complete the subscription payment, the system will charge the credit card on file first.

If you were paying for a game, the system will deduct the money from the account first before it charges the credit card on file if there is still money due (and the system will show how much is being charged/deducted from each payment option before the user completes the purchase.

Money has deducted by no order number is provided what should i do to get as it my subscription no status is been showing of my payment and i have paid to this upi id (Microsoft Regional Sales Corporation UPI ID: microsoftregional.bdsi@icici) it will be refunded or not

Hi Ryan,

I'm Anirban and I'll be happy to help you.

So your full money is deducted?

Best regards

Thanks for help but 29.99+44.99 money was deducted from my account, totaling 75.

At the same time, the subscription, which is 29.99, seems to be canceled.