What the hold up on the asphalt 9 update

Hello lynncarden,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,



Microsoft Community Moderator

I have the same problem the only thing is that I still in old version of the game 4.2.oj Microsoft them self have still not release the new version of asphalt 9 update so there for cant get new season and play multi-player . But all other like apple,android, Nintendo, all got there update but Microsoft don't know what the hold up but not happy at all

Thank you. Is there a time frame as to when the issues will be resolved? While its nice that some races r available, unfortunately we still can't score points for our club with those races. Appreciate any feedback. Thx for ur time.

Hi lynncarden,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you need help with your Asphalt 9 game that you want to play it while updating. Actually some of games can be played while its updating.

However we really not recommend that one to avoid some issues with the update because the update contains critical file or data for the game there is possible chance that it might got corrupted. You may try to play the game while updating but if it will not work so it means the update must be a critical file or data.

I hope you find this information helpful for you. We look forward for your response.

Thank you,

Microsoft Community Moderator

Asphalt 9 Legends is a Windows 10 only game, hence why you cannot download the game with Windows 8. Check the system requirements on here

https://www.microsoft.com/en-us/p/asphalt-9-legends/9nzqpt0mwtd0?activetab=pivot:regionofsystemrequirementstab for confirmation.