what should i do my controller isnt working

Thank you so much for letting me know if you have plugged in the controller directly on the console using a USB cable it should turn on.

Do you have a different device where you can plug in the controller? It can be on your Laptop or PC.

the power button doesnt turn on

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I would like to clarify, is the power button not turning on or it keeps flashing?

I checked a MS ELite and PS5 controller here https://hardwaretester.com/gamepad and both RB worked as they should, RB does not work on any PC game with either controller.

Hey Tyler!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help. If I may ask, does the RB button error occurs with other Xbox controllers as well or just specifically for one controller?

For us to isolate the issue, try to connect your controller to a different Xbox console or Windows PC device to see if the error still occurs.

As part of our troubleshooting steps, kindly try to update your Xbox controller firmware using a wired connection, here's how:

If you have one, plug the stereo headset adapter into the bottom of your controller so it can also get updates.

If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on).

Plug the included USB cable into your Xbox’s USB port.

For Xbox Series X, the port is on the front right below the Pair button . For Xbox Series S, the port is on the front left next to the Pair button .

For Xbox One X and Xbox One S, the USB port is on the front under the Power button.

For original Xbox One, the port is on the left side of the console, around the corner from the disc tray.

Plug the other end of the USB cable into the top of the controller.

Xbox Wireless Controller update screen

Connecting an Xbox Wireless Controller to update its firmware

Instructions to install the update should automatically appear. Follow the instructions, and don’t disconnect the USB cable while the update is in progress. The process can take up to 3 minutes.

If instructions to install the update don’t automatically appear, you can start the process manually. To do this, press the Xbox button  to open the guide, choose Profile & system > Settings > Devices & connections > Accessories, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller. If it says “Update,” select Firmware version, and then follow the steps provided.

Things to keep in mind

The auto-detect feature of this update may not work immediately if you plugged your stereo headset adapter into the controller while downloading a system update, or while the console was turned off. To resolve this, go to the Home screen and unplug the adapter. Then, plug the adapter into the controller.

You only need to update your controller one time to use the stereo headset adapter. However, if you plan to use the stereo headset adapter with other Xbox controllers, you’ll need to follow this process for each controller. Additionally, check for new updates periodically as Xbox frequently ships new controller features and improvements.

Please take your time and let me know if it works.

Reference link: https://support.xbox.com/en-US/help/hardware-ne...