What should I do if my Xbox randomly stops my account form being the home Xbox and I have...

Hi. My name is Brilliant and I am happy to assist you today.

You can switch your home Xbox up to five times in any one-year period. You can only get another on the date stated. You will have to wait as no customer support can offer any additional switches.

Hello kingslayer8313,

Thank you for posting in Microsoft Community.



You may sign into your account on an Xbox and play this specific game you recently purchase. If you would like to share your games to other profiles. Let them sign into the same Xbox you are using, allow them to play on the latest console you have set as home Xbox.

As Nkosana23 have set your expectation, no one here can offer additional switches. You can switch your home Xbox up to five times in any one-year period. If you reach your limit for the year, we’ll show you the next available date you can change it.

Learn more here: How home Xbox and game sharing work | Xbox Support

We hope that answers your questions.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

I really need a new swap I can’t wait a year to play a game I spent 70 pound on

One reason why setting up an Xbox as your home Xbox is so limited is that pirate account sellers don't do it without being stopped. I agree with that, what I don't agree with much is being able to make only one Xbox your Xbox at home.

I can't quite get my head round this one. You should only have the xbox set to home Xbox for the main account and the others gamertags should be able to play.

Is it an age thing? Is the game for instance an 18 and over game and all the kids accounts have their real D.O.B? Coz that could stop it, i think.

Other than that Just try having the account that bought the games being set as home and leave the others.