What should I do, if I have forgotten my pass code question?

i have forgotten my 4-digit pass code what do i do

What can I do if I’ve forgotten the pass code I set up for parental controls?

If you’ve forgotten your pass code, you can reset it by answering the pass code question you set up parental controls. Here’s how:

1. On your console, go to Settings, and then select Family.

2. Select a content control setting to change.

3. When you’re prompted, enter any pass code (even though it’s incorrect).

4. When you’re notified that your pass code is incorrect, select Reset Pass Code.

5. When your pass code question appears, use your controller or chat pad to enter the answer, then select Done.

If you can’t remember the answer to your pass code question, you’ll have to contact Xbox Support for further help.

1-800-4MY-XBOX

Hey Aidan, Assuming the family code is on the Xbox 360 we do have a
Parental Controls troubleshooter.

For forgotten pass codes for the Xbox 360, it can be reset by answering the pass code question created when the console and parental controls were first set up. In short, No, we do require a Microsoft account so we can register the console to it.

Hi RaVeeSS,

Do you mind clarifying your question? What platform are you on(Xbox One or Xbox 360)? If you are on the Xbox 360, to reset the parental control code, check out this article to do so:

Forgotten Parental Controls Passcode.

Please let us know!

i need help ive forgotten my xbox live pass code how do i retrieve it