What is wrong with my controller?

My Halo 3: ODST special edition controller does this too, I find if I plug in a wired headset a few times and jiggle it around it usually fixes it.

Hey Yuyuyuy,

Thanks for coming back. I still believe this issue to be coming from your controller. Especially since it is affecting your keyboard when it is turned on.

If all troubleshooting on the link I provided above has been done then you may need to think about a replacement.

It says that my controller is up to date, but as for using another controller, I haven't tried that yet, I will add the results here when I get the chance. Thank you!

Hello Yuyuyuy,

Thank you for bringing this to our attention. by any chance have you been able to test a different controller to see if the issue persists?

Aside from that, I recommend Updating your controller.

Double-tap the Xbox button to open the guide, then select
System > Settings > Kinect & devices >
Devices & accessories. Choose the “…” and check the Firmware version. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps.

If you can’t complete a needed update, see
Troubleshoot update issues with your Xbox One Controller.

Hope this helps and let us know the results!

Hi there! This is Virginia O.

I understand that you are experiencing issues with your controller.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please replace the batteries because even if they seem fine, weak batteries can cause erratic behavior. Use a fresh pair or a fully charged rechargeable battery pack.

And then use a wired connection by removing the batteries and connect the controller directly to the Xbox using a USB cable. If it works fine this way, the issue is with the battery or wireless connection.

Next is to resync the controller. To do this, hold the sync button on both the Xbox and the controller until the light flashes rapidly, then wait for it to reconnect.

Then power cycle the Xbox. Turn off the console completely, unplug it for a couple of minutes, then plug it back in and turn it on.

After that is to check for interference. Other wireless devices or obstacles might be interfering with the controller’s signal.

It is important to update the controller firmware. Incase you haven’t updated it, connect the controller to the Xbox and check for firmware updates in the settings.

If the issue persist after performing the troubleshooting steps, kindly test another controller to see if the issue is with the Xbox itself or it is the controller.

Thank you for your cooperation.