What is the problem

Discus and support What is the problem in XBoX on Consoles to solve the problem; i tried to turn on my Xbox one s and it didn’t work until I power reset it. Now the tips thing is permanently on the Home Screen. I was playing a game... Discussion in 'XBoX on Consoles' started by RJPerry122334566, Jun 9, 2025.

  1. RJPerry122334566
    RJPerry122334566 Guest

    What is the problem


    i tried to turn on my Xbox one s and it didn’t work until I power reset it. Now the tips thing is permanently on the Home Screen. I was playing a game and it said that there was an error with a save game and won’t save pass a certain point. After a reset it turns on but my controller won’t connect and the hdmi picture is unavailable. I believe it happened because of a power surge last night. I got the Xbox 5 years ago and it’s really I infuriating that I might already need to buy a completely new one.

    :)
     
    RJPerry122334566, Jun 9, 2025
    #1
  2. CrazY1985 Win User

    Whats the problem?

    What error message do you get?
  3. Nkosana23 Win User

    Whats the problem?

    Please help me understand. What are you trying to register for?
  4. Senko Loaf Win User

    Whats the problem?

    Hi. My name is Brilliant, an independent advisor, happy to assist you today. Do you currently have any Xbox account?
    Yes I do
  5. OpticRJames Win User

    What is the problem?

    Hi, Lukács. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please do the steps below in sequence to do a factory reset and let me know if it works:

    - Unplug the network cable if you're using a wired network connection.

    - Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds.

    - Plug the power cord back in.

    - Press and hold the BIND button (the one you use to sync controllers) and the EJECT button, and then press the Xbox button on the console.

    - Continue holding the BIND and EJECT buttons for 10-15 seconds.

    - Listen for two “power-up” tones a couple of seconds apart.

    Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

    - You can release the BIND and EJECT buttons after the second power-up tone.

    - The console should start and show the Troubleshooting screen

    - Choose "reset this Xbox" and there you have an option to Keep Games and Apps (already downloaded) or to Remove Everything
  6. The Cthulhu Win User

    Whats the problem?

Thema:

What is the problem

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