What is the charge $14.95 on my credit card for

The $14.95 charge on your credit card is likely for an Xbox Live Gold or Xbox Game Pass subscription renewal, or for purchasing games or other items from the Xbox Store. To confirm the charge and get more details, you can sign in to your Microsoft account and check your payment history.

Thank you for your patience while working with the bot. My name is Tadeu and I am a Microsoft Xbox expert and user like you.

I hope everything is going well and thank you for reaching out.

As a freelancer, I am here to help and answer your questions.

This support is intended to answer questions about the use and configuration of the devices.

Could you provide me with more details?

Hello, I hope you are well.

Check these steps.

To confirm the charge:

1. Log in to your Microsoft account:

[Link: Microsoft https://support.microsoft.com.en2pt.search.tran...] and sign in with your account.

2. Check your payment history:

Look for the "Payment History" or "Transaction History" option and check if there is a charge of $14.95.

3. If the charge is recognized:

If you recognize the charge as a subscription renewal or a legitimate purchase, you can ignore it

I agree. That was my issue --- fraudulent charges on the credit card. I contacted the credit card company, and they addressed the problem. Unauthorized charges and a compromised card number may be what happened in your situation, too.

also, my credit card on record is EXPIRED, and somehow, they continue to charge my NEW credit card with billing! how do they even know what my information is??