what is Mercury from Apps and services under microsoft account?

Roberts Xbox Series X · Dec 17, 2023

I found out that it's something that is asked for permissions from the Gotham Knights video game, Mercury asked for account access only once when launching Gotham Knights from windows 11 xbox app, I had removed it again from my account, and relaunched Gotham knights the second time it didn't ask permission to access my account. I asked Bing chat about it, it has nothing to do with the EA games problems I had, but I had to uninstall and then reinstall that app for whatever reason anyway to make EA games app log in again. which is not related to this game as far as I know. it's a separate problem, it might have just been a server problem I don't know.

in any case I don't recall giving Gotham Knights permissions I may of just click on it and didn't remember that Mercury is connected to it, the email was from 12:54 AM, my desktop pc was off around that time. Either it asked for the permissions on my Xbox, and on that day I don't remember having my pc on early than 4pm or I just had access the game on my console and it give it permissions then I am not sure, I did install it to my pc, but I thought it was the other day that it had finished downloading it, unless that email didn't show up until 12AM again I am not sure about when Mercury got the permission for Gotham knights game for sure.

https://aka.ms/AAo5vrx created a report on feedback hub on windows 11.

I leaned its connected to that game when I had launched it, then I asked what Mercury is to Bing chat, that's how I found out its connected with its video games engine I am not sure why it needs my accounts access Information. it's fine if that's normal, it doesn't say under the account settings from manage your apps that Mercury is connected with Gotham knights. nowhere on the apps link under my account does it even say it's from Gotham knights, I had to find it out this way. I guess it's normal for it not to say what game it connected to, but that information would have been helpful when looking at the Manage your apps. to web page link from the email, I got on it, and even in the email itself it's not telling me it's a Gotham knights app for the data access.

I am going to move this post to games and xbox app area on this forum. since its related to an xbox app, and video game, now that I know more about what Mercury is that is asking for permission when the game is ran on windows 11.

:)

43649c4f-5fc2-4314-b

Hi Roberts,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you received an email about an app named Mercury and were unsure of its origin. I'm glad to hear that you were able to remove it. However, I'm not sure what Mercury is referring to in this context. Based on my search, I couldn't find any information about an app named Mercury under Microsoft's Apps and Services. It's possible that the email you received was a phishing attempt. If you receive any more emails like this, I would recommend not clicking on any links or downloading any attachments and reporting the email as spam.

EA games login problem is a separate issue that may be caused by server outages, routing issues, or cache problems. You can check the server status of EA gamesor contact EA supportif you need more help. Running EA app as an administrator or clearing cache may also help. Reinstalling EA app may be helpful, it may fix some corrupted files or settings.

I hope this information was helpful to you. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

I found out when launching Gotham Knights video game, Mercury is something that is being used by the cross- compatible Gotham Knights video game from Xbox app, I didn't, or I don't know if it's used on my Xbox Series X version or just its coming from the pc software game. I just wanted to reply back that it asks for Mercury to access permissions when Gotham Knights is ran on windows 11.

I am not sure why, but I removed Mercury again, after launching Gotham knights, and it has not asked me for its permissions again yet, but I am pretty sure its apart of that video game?

I asked Bing Chat, about what Mercury is to Gotham knights video game, also I own the deluxe version of that game on my console. it told me its the game engine for Gotham Knights. added a screenshot of the chat with Bing chat above in my post, this is what I had learn about it. so, it looks like it's not dangerous version of Mercury I had seen a web search but I had to idea at the time I had clicked on giving that permissions to Gotham knights the other day when I had first installed it to my desktop pc, since I only played the game on my Xbox series x and I don't remember it asking permissions for Mercury to access my account on my series x console, I think it only asks permission from the windows 11 OS for this game.

I am going to move this post to games and xbox app area on this forum. since its related to an xbox app, and video game, now that I know more about what Mercury is that is asking for account access permissions when the game is ran on windows 11.

Hahn - MSFT

Hi Roberts,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you received an email about an app named Mercury and were unsure of its origin. I'm glad to hear that you were able to remove it. However, I'm not sure what Mercury is referring to in this context. Based on my search, I couldn't find any information about an app named Mercury under Microsoft's Apps and Services. It's possible that the email you received was a phishing attempt. If you receive any more emails like this, I would recommend not clicking on any links or downloading any attachments and reporting the email as spam.

EA games login problem is a separate issue that may be caused by server outages, routing issues, or cache problems. You can check the server status of EA gamesor contact EA supportif you need more help. Running EA app as an administrator or clearing cache may also help. Reinstalling EA app may be helpful, it may fix some corrupted files or settings.

I hope this information was helpful to you. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

| Microsoft Community Support Specialist

kyle_m4496

Hi Joel. My name is Kyle and I'm an independent advisor.

Please note that sharing account details is against Microsoft's Terms of Service and can result in an account ban.

You can unlink 3rd party clients from your account's Apps and Services page: https://microsoft.com/consent

When you sign into your Microsoft Account, you will see a page listing all of the services and apps that are connected to your Microsoft Account. Clicking on any of these will allow you to see what this service is accessing. To remove it, simply click remove these permissions found under the permissions it has

Thanks,
Kyle

AP4RK

Have you also got the Mercury app?

IvanWhite2

Im also having same problems, I dont have the Mercury app.

what is Mercury from Apps and services under microsoft account?