What is going on? Please help

Discus and support What is going on? Please help in XBoX Rewards & Social to solve the problem; I have been a member since 2013, I have just noticed mistakes in my account. I dropped down from a rank 3 to a rank 2 in Sept. 2015 why????? Also i... Discussion in 'XBoX Rewards & Social' started by Raidenal, Jan 8, 2017.

  1. Raidenal
    Raidenal Guest

    What is going on? Please help


    I have been a member since 2013, I have just noticed mistakes in my account.

    I dropped down from a rank 3 to a rank 2 in Sept. 2015 why?????

    Also i haven't gotten a marketplace rebate since 07/31/13 Why????

    Please look into this and let me know what has happen and what can be done to fix the issues

    :)
     
    Raidenal, Jan 8, 2017
    #1
  2. PalZer0
    PalZer0 Guest
    What is going on!?!?

    Please try contacting Xbox Support for this issue. They're the only ones that can help with account-related issues.

    support.xbox.com/contact-us
     
    PalZer0, Jan 8, 2017
    #2
  3. FinestGravy0214
    FinestGravy0214 Guest
    What is going on?

    Please help! I open the game but in a few minutes it closes completely, when I open it again It's like I never opened it before. I love this game but now I can't enjoy it no more.
     
    FinestGravy0214, Jan 8, 2017
    #3
  4. Smwutches
    Smwutches Guest

    What is going on? Please help

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account.

    VIP ranks reset each year. On September 1, 2015, they also changed the amount needed for each level so a lot of people were moved to lower levels.
     
    Smwutches, Jan 8, 2017
    #4
  5. Smwutches Win User

    What is going on? Please help

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account.

    VIP ranks reset each year. On September 1, 2015, they also changed the amount needed for each level so a lot of people were moved to lower levels.
  6. Mister Gwyther Win User

    Help please. Not sure whats going on

    If you are suspended for a billing issue, call up phone support. If it is for an enforcement violation, please post in the Suspension Forum.
  7. huayi1 Win User

    What the hell is going on here? Please help me!

    The freesync on the monitor is always on it's just the vrr settings on the xbox that won't work Also I've chatted with a professional tech and they just said they would help me with feedback so .... I don't think my problem will be solved
  8. Lucas Lauer Win User

    What the hell is going on here? Please help me!

    Maybe updating the system can solve it, maybe it's your settings inside Xbox.

    What is your resolution and refresh rate both on Xbox and your Monitors?
  9. Lucas Lauer Win User

    What the hell is going on here? Please help me!

    Are FreeSync set to ON on your monitor?

    Also, some monitors only support freesync at its native refresh rate which is why when setting the output of the console to hdmi > 120hz (or 60hz) the option for variable refresh rate then becomes greyed out and unavailable. When switching the hdmi back to auto detect then vrr becomes available again.

    If it still doesn't work, I'd recommend you to talk to a Microsoft or Xbox support advocate by a one to one live chat:

    https://support.microsoft.com/contactus

    or

    https://support.xbox.com/en-US/contact-us
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What is going on? Please help

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