What is error code 0x800701b1?

This started happening to me yesterday, error code 0x800701b1

Yes.

I click on the certain game when it "Cancel's Installation/Update" and I get error code : 0x800701b1

Which is an error code that I can not find.

I still get error code 0x800701b1 when I boot up the game while connected to the internet.

Hello



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Thank you for understanding.





Sincerely

Khou Sun

Microsoft Community Moderator

Hi





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein when you try to launch a game such as teenage mutant ninja turtles shredders revenge. You are getting an error code x800701b1.

Common cause: This error is usually caused by a problem with the game installation or a corrupted game file. There is also a possibility that it was caused by a hardware problem such as faulty or corrupted or read-only drive.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• When did this error code showed up?

• Are you trying to launch the game on Xbox console or is it from your Xbox app from your PC?

• Have you already tried to uninstall and reinstall the game and checked if it has the same behavior?

• Does the issue also occur when you try to launch a different game?

• What initial troubleshooting steps have you already tried so far?





In the meantime, we would like you to try the troubleshooting steps provided down below:



We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator