What is Additional Authentication and How can I fix it?

Discus and support What is Additional Authentication and How can I fix it? in XBoX on Consoles to solve the problem; My wifi is connect but wont let me play Never had this problem 61cc99c5-02f7-407d-99a3-5b09f4af69e4 Discussion in 'XBoX on Consoles' started by Dalton Johnson1, Mar 18, 2023.

  1. What is Additional Authentication and How can I fix it?


    My wifi is connect but wont let me play

    Never had this problem

    :)
     
    Dalton Johnson1, Mar 18, 2023
    #1
  2. Rostom L Win User

    What is Additional Authentication and How can I fix it?

    Hi Dalton!

    What exactly is your Xbox console model? When did this issue start to occur?

    Try to power cycle your console to clear the system cache. Press and hold Xbox's power button for 10 sec until it turns off. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

    Please do the same on your router. Unplug it for at least a minute before turning it back on.
  3. AdamCastaneda Win User

    Additional Authentication Needed Fix

    Me too, internet is connected but says NAT issue. Was connected last night until late and not working all day todaynas well
    Thats what happend to me to still cant play so i bought a tank and destroyed my xbox and its fixed im kidding but i do have the problem i cant go online it says my NAT or something about my internet but my internet is connected with other devices so somethings
    wrong with the xbox hopefully when i wake uo its fixes.
  4. Speedz228 Win User

    Additional Authentication Needed Fix

    Me too, internet is connected but says NAT issue. Was connected last night until late and not working all day todaynas well
  5. M3tal Daz3 Win User

    Additional authentication

    Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
    where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

    Since that has to be only once, you might have forgotten about it.

    If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.
  6. QUEENMISFITS Win User

    Additional authentication

    https://answers.microsoft.com/en-us/xbox/forum/xba_console/running-into-the-additional-authentication-needed/28cadd69-6f5f-41fa-a5ba-05d5514e9af7

    Hope this helps
Thema:

What is Additional Authentication and How can I fix it?

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