What happened to the Xbox Assist app? Where did game and app help go?

Discus and support What happened to the Xbox Assist app? Where did game and app help go? in XBoX Games and Apps to solve the problem; Hi -- what happened to the Xbox Assist app? In the last week or so, when I've tried accessing help from within a game on my Series X, instead of taking... Discussion in 'XBoX Games and Apps' started by ChrisShepard550, Sep 24, 2022.

  1. What happened to the Xbox Assist app? Where did game and app help go?


    Hi -- what happened to the Xbox Assist app? In the last week or so, when I've tried accessing help from within a game on my Series X, instead of taking me to the Xbox Assist app like it used to, I now get a message that says "Game and App Help has moved. Game and App Help no longer exists in this location. More information is available at the Xbox store." I haven't been able to find any information about this. Is there some new app I have to install on my Xbox?

    :)
     
    ChrisShepard550, Sep 24, 2022
    #1
  2. CHRUMMM Win User

    What happened to the Xbox Assist app? Where did game and app help go?

    Same here. I've had the same issue for all in game help requests like State of Decay or even newer games like Kingdom Come Deliverance. I fear they are simplybphasing at this method through that application.
  3. registradus Win User

    What happened to the Xbox Assist app? Where did game and app help go?

    I'm having the same problem with the same game (Rare Replay)
  4. JosefLBohorquez Win User

    What happened to the Xbox Assist app? Where did game and app help go?

    Hi, don't worry

    These steps also can be performed if you are using an stable Xbox OS version, you just need to download the Report a problem app

    And yes, let's see if they can fix this as soon as possible or see if they're changing the help for games works
  5. JosefLBohorquez Win User

    What happened to the Xbox Assist app? Where did game and app help go?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this CHRISSHEPARD550

    The Xbox assist app still exists, may I know if you double checked if your Xbox console is up to date via Settings > System

    Also, when this started to happen? Did you remember
    And what did you tried so far to fix this problem?

    In the meantime, can be a bit common but did you tried power cycling the console?
    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
    Important: Be sure to wait at least 5 minutes. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn it on.
  6. cubeof11 Win User

    What happened to the Xbox Assist app? Where did game and app help go?

    For the time being, you can access Help on Rare Replay directly in a web browser. Hopefully they can integrate the manuals directly into Rare Replay in an upcoming update; most of Rare Replay is unplayable without that information.
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What happened to the Xbox Assist app? Where did game and app help go?

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