What happened to my xbox App

Discus and support What happened to my xbox App in XBoX Games and Apps to solve the problem; I had an app that had all my friends names, and kept a record on how much I completed on all my MS/Xbox games and a message center where I can send... Discussion in 'XBoX Games and Apps' started by DivaNemo, Apr 30, 2017.

  1. DivaNemo
    DivaNemo Guest

    What happened to my xbox App


    I had an app that had all my friends names, and kept a record on how much I completed on all my MS/Xbox games and a message center where I can send messages to a friends list that I had. Now it is gone and I need to be able to contact my friends. You have
    one on 10 but took the one I had. Why can't I have my old one. I don't need to have the upgrades for 10. I don't like 10. Was this app taken out because it just disappeared from may start menu, I run on windows 8.1. Some of my games they say I can install
    do not install from the store. I use to be able to play these games now I cannot. Please help me.

    :)
     
    DivaNemo, Apr 30, 2017
    #1
  2. Barakk123
    Barakk123 Guest
    would like to get the app for crave tv

    xbox one crave tv app what happened to it?
     
    Barakk123, Apr 30, 2017
    #2
  3. IceStorm III
    IceStorm III Guest
    What happened to my xbox?

    Have you tried deleting your profile on the console (JUST the profile) and then re-downloading it from Live as suggested?
     
    IceStorm III, Apr 30, 2017
    #3
  4. Loraine Mon
    Loraine Mon Guest

    What happened to my xbox App

    Hi,

    Issues accessing your games and apps after an update may be due to different causes. It is possible that some of the update components are incompletely installed or there are settings that you need to set up again.

    To properly isolate the cause of the issue, we need to gather additional details. Kindly answer the following questions:

    • Did you upgrade your operating system from Windows 8.1 to Windows 10?
    • Are you still able to open the Xbox app?
    • What happens when you tried to access your games?
    • Are there any error messages when you tried to access your games or the Xbox app?
     
    Loraine Mon, May 1, 2017
    #4
  5. Loraine Mon Win User

    What happened to my xbox App

    Hi,

    Issues accessing your games and apps after an update may be due to different causes. It is possible that some of the update components are incompletely installed or there are settings that you need to set up again.

    To properly isolate the cause of the issue, we need to gather additional details. Kindly answer the following questions:

    • Did you upgrade your operating system from Windows 8.1 to Windows 10?
    • Are you still able to open the Xbox app?
    • What happens when you tried to access your games?
    • Are there any error messages when you tried to access your games or the Xbox app?
  6. Ermac29 Win User

    What happened to my xbox?

    You could always try downloading your profile onto your console. May have been corrupted.
  7. Danno McK. Win User

    What happened to my xbox?

    [quote user="IconicSchmoobie"]It says I gotta renew my payment option but I am all set and I don't want to use the credit cards and when I put my trial cards ( because I already used the year card ) it says invalid![/quote]

    You can't use trial cards to extend/add on to a paid membership. You can only use them when your membership level is Free, not Gold.

    The account system isn't happy when you have an expired payment option. If you want to remove a card entirely, wait until your paid Gold expires and remove your payment option (if they still allow removal), then use a pre-paid card to go Gold. For now, you
    might need to update the existing payment card with a new expiration date, or add a new card before deleting the old one.
  8. IceStorm III Win User

    What happened to my xbox?

    Have you tried deleting your profile on the console (JUST the profile) and then re-downloading it from Live as suggested?
  9. KhaoticSamuraii Win User

    What happened to my xbox?

    ^ Do what IceStorm III told you to do, it should work.
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What happened to my xbox App

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