What Happened to my Keys to unlock luggage -I completed 2 cards & Community Goals were Met

Goal was met, seems it started a timer to unlock, we'll see what happens in 45 minutes.

You have to have keys to open the bags - inside the bags are various types of rewards - coins, tickets and power-ups. The luggage to open comes at the end of each game, and is determined based on certain tiles that get daubed, or power balls and power bingos.
If you don't have any keys, when you try to click on the luggage it will try to send you to the store to purchase some - this is the "buy more" message you are getting. As soon as you hit the play again button, any luggage you had in that "reward" line goes
away. By playing power bingo with the community goals, you can get a ton of keys - you can also get them by logging in daily - there are certain days that give you between 2-5 keys. Finally, you can get keys from daubing tiles that have a key on them, from
leveling up or even sometimes you get keys inside the luggage you are opening. Other than that you have to purchase them with coins in the shop - five for one hundred coins. Hope that helps you!

I am having exactly the same problem. Also, my keys are taken to open luggage, and I never get luggage or anything from luggage.

Did you look to see if they were in the incoming gifts section? That's where I found my keys from the community goal.

I am having same issues; especially with the power bingos. Can't get keys to unlock luggage; to get power ups.

When are they going to fix this?