what firmware version is the xbox wireless headset?

After investigating the issue, I've found that the Xbox Wireless Headset requires a Bluetooth 4.2 or higher, an Xbox Wireless Adapter or compatible USB-C Cable in order to connect to Windows 10/11. You can find this information in the System Requirements section on the product page for the headset here: Xbox Wireless Headset | Xbox

Can you confirm that your Bluetooth version is compatible?

- Press the Windows key + X

- Select Device Manager

- Find your Bluetooth device under the Bluetooth drop-down (ex: Intel(R) Wireless Bluetooth(R))

- Right click it and select Properties

- Select the Advanced tab

You should see "Firmware Version: HCI XX.XXX / LMP XX.XXX" (The "X"s being place holders for the numerical values). Anything above LMP 8 meets or exceeds the firmware requirements.

You can find out more about this here: What Bluetooth version is on my PC? (microsoft.com)

Have you tried disconnecting from Bluetooth and using the headset via USB-C connection? This will verify if this is a Bluetooth connectivity issue or an issue with the device.

When you connected the headset to the PC to change options in the Xbox Accessories App, were you prompted to update the device? If not, have you tried updating the headset?

Looking forward to hearing back,

XBF Dom

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, is your headset plugged into your Xbox controller or you're using an Xbox Wireless Headset?

If your headset is plugged into your Xbox controller, kindly check if there is an update:

"1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

3. If it says “Update,” select Firmware version, and then follow the steps provided."

If you also have a different controller that you can try to use in plugging in your headset that would be great for you to test out.

Hello ****** T,

I'm Nilay and I'll be glad to answer your query today.

Please try the following steps:

Try updating the wireless controller from https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller here.

If you have a stereo headset adapter, plug it into the bottom of your controller so it can also get updates.
If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on).
Press the Xbox button  to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.
On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
If it says “Update,” select Firmware version, and then follow the steps provided.

Hope it helps.

Good Luck
Regards

Greetings binaryweapon!

What is the current firmware version of the ASUS RT-N66U? I know that some versions can cause interference to the Xbox 360 when using a wireless connection. Which firmware versions did you try with?

Glad to hear that the RT-N56U solved your issue.

There are several steps in Troubleshoot xbox wireless headset that may assist you.

If you connect the headset to your controller, make sure you Update xbox wireless controller to the latest firmware. All controllers you use need to run the firmware update. I prefer the uSB method.