What else I’m I supposed to do?

Discus and support What else I’m I supposed to do? in XBoX Accessibility to solve the problem; I’m trying to recover my account that I created years ago with a cousins email which now is lost so I can’t reset my password for the email. Only... Discussion in 'XBoX Accessibility' started by Eric Cube, Nov 19, 2023.

  1. Eric Cube
    Eric Cube Guest

    What else I’m I supposed to do?


    I’m trying to recover my account that I created years ago with a cousins email which now is lost so I can’t reset my password for the email. Only option was to submit a form to recover my account and I filled everything that was needed too be filled, even in key details with my Xbox live ID which I provide and the credit card I used to purchase things on that account which I also provided and so I submitted it and 8 minutes later it says the information I provided was not sufficient. How is that not sufficient enough??? It’s literally the Xbox live ID of the Xbox I have here at home and not only that but the credit card I used to buy stuff on the account??? This is ridiculous and I can’t call anyone or email anyone about this so the only option is to submit another form but for what?! What other information could I possibly provide except the same dam information I already provided. Did I just lose my account for ever ? Cmon where is the help here.

    :)
     
    Eric Cube, Nov 19, 2023
    #1
  2. Eric Cube Win User

    What else I’m I supposed to do?

    Hello khaji, that’s the problem I don’t know or have the email that my cousin created that account with because it’s been so long. It’s been years so that email is lost and unfortunately I can’t reset my password because it says I’ve been locked out to sign in due to the password being entered wrong multiple times and it wasn’t till the end when I’m locked and blocked out of the email sign in I remember the password. I’ve also tried to verify it through my console but it just sends me to accountlive.com to reset my password which I can’t do. I even tried putting my cousins phone number instead of his email and that does not work so I don’t know what else to do? Was there a different number I put in other than my cousins, I don’t know this was years ago. Maybe I can get unlocked or unblocked out of the sign in because I finally remember my the password to my cousins email, other than that the forms are not working? It’s as if the forms don’t even get looked through! The key details I provided should have gotten my account back already and I’m sorry Khaji but this was no help at all?! Can I get my questions answered or actual advice on what to do here.
  3. KhajiBower34 Win User

    What else I’m I supposed to do?

    Hello Eric C, I am an independent advisor and I will be happy to help you today. My name is Khaji

    I'm sorry you're having trouble recovering your Xbox account.

    Verify your email address: If you know the email address you used to set up your Microsoft account (used to sign in to your Xbox profile), you can reset your password now

    Verify your identity: You can request a password reset directly from your console if you have access to the phone number or alternate email you previously provided

    Receive a security code: On the Prove You Are You screen, select the security contact method (email address or phone number) where you want the code to be sent to you

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  4. Eric Cube Win User

    What else I’m I supposed to do?

    So still no response and days have passed by, I’m assuming my account is lost forever smh. The whole reason I’m reaching out to get this account back again is because fortnite is back and fun again. On the account that I’m trying to recover was the main one for fortnite which has so many skins and so much money put into the account from over the years I’ve played. I miss the account a lot and it frustrates me because is all that money just to waste…. Not to mention those complete useless forms bro my god they do nothing! Even for others in the same boat I’ve read that the forms also didn’t work for them like what is going on are y’all even looking through the forms?! Get me my account back bro there’s literal proof of my Xbox live ID and the money I spent connected to that email. I wish I could just call someone or idk make a solution cuz the forms are not the solution, what else can I do? I ain’t giving up on that account, or refund me all my money or something lol this is ridiculous the Microsoft team don’t care at all.
  5. jose Win User

    Suspension

    You do have a point about that so true but how else I’m I suppose to prove that it actually wasn’t me
  6. The36Chambers Win User

    Can’t play Rocket League, says I need to renew Game Pass

    I removed my account, did a power cycle, and then added it back on after the cycle. It’s still giving me an error. Also, upon signing in it asked if I wanted to sign up for Game Pass Ultimate, which is what I’m already paying for. What else am I supposed
    to do? This is ridiculous.
Thema:

What else I’m I supposed to do?

Loading...
  1. What else I’m I supposed to do? - Similar Threads - else I’m supposed

  2. Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?

    in XboX Insiders
    Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?: For example when you exit out of an app or a game the dynamic background sometimes has coloured artefacts and then reverts to normal. I’ve noticed this with the Fallout TV series background as...
  3. Anyone else getting weird file paths since the latest update? is this a known bug or a...

    in XboX Insiders
    Anyone else getting weird file paths since the latest update? is this a known bug or a...: Hey everyone, I’ve noticed that since the latest beta update, a bunch of file and directory paths are suddenly visible in the UI that definitely weren't there before. It appears on all my PCs...
  4. is anyone else having server issues getting into a game of once human?

    in XboX Insiders
    is anyone else having server issues getting into a game of once human?: I keep getting a loginserver error, code = 401, subcode = 35 submitted by /u/thoruen [link] [comments]
  5. Edge just crash nothing else Alpha Skip-Ahead (2602.260114-2200)

    in XboX Insiders
    Edge just crash nothing else Alpha Skip-Ahead (2602.260114-2200): Like in title "Edge just crash nothing else Alpha Skip-Ahead (2602.260114-2200)" Report summited :) is anyone else on Alpha Skip-Ahead having this issue ? Thank you, James submitted by...
  6. Anybody else having issues with xbox lately ??

    in XboX Insiders
    Anybody else having issues with xbox lately ??: Me and my friends have been having major issues that include our consoles randomly disconnecting from the internet and struggling to connect back, major frame drops randomly, getting disconnected...
  7. Not sure if this is a bug with insiders or just my Xbox but is anyone else's Xbox parties...

    in XboX Insiders
    Not sure if this is a bug with insiders or just my Xbox but is anyone else's Xbox parties...: Please help :( submitted by /u/tastic13 [link] [comments]
  8. I’m having the same crashing issues as everyone else and uninstalling and reinstalling...

    in XboX Insiders
    I’m having the same crashing issues as everyone else and uninstalling and reinstalling...: Also is it going to make me setup my console again and have to re-sign in to all my apps? submitted by /u/AgonyFGC [link] [comments]
  9. I’m getting follow botted on Xbox can I get banned for someone else doing this

    in XBoX Rewards & Social
    I’m getting follow botted on Xbox can I get banned for someone else doing this: I’m getting follow botted by a random person can I get banned for this 2dccf0ab-9259-4c35-802d-d674a1c5d49d
  10. I’m stuck on appear offline. Nothing I do helps. Anyone else?

    in XBoX Accessibility
    I’m stuck on appear offline. Nothing I do helps. Anyone else?: I have been stuck on appear offline for quite sometime now. I always switch between appear online/offline obviously when I don’t want to be bothered and it’s never been an issue. Now when I try to...