What does import mean when I want to get my old avatar back?

When i try to get my old avatar back it says that i need to import all of my original purchases when i just want my old avatar back. What does it mean?

I spent almost 3 hours in the chat room with the tech support guy from Microsoft about this exact issue! It took him 3 hours to give me this answer... Go to your PC upgrade your Windows operating system to Windows 10, then download the Xbox avatar editor
app, then once you open it you should get an option to import old Avatar...

Sure that work and all, but what if I didn't have a computer! How is a problem with an Xbox gets off by a PC? One device relying heavily on another for functionality and accessibility is a very very bad idea I think!

Oh yeah I forgot to add the purchases from the old Avatar app cannot be transferred over to the new one! The only way to have access to those those items is to go into the old Avatar app dress your avatar in the items that you want and then import it through
the editor app!

All I know is this issue is a bunch of [Mod Removed - Profanity] and their solutions for it are absolutely atrocious! I mean come on when they were developing the sad thing anybody sync G what about all the purchases these people made beforehand?!

To add insult to injury, when you import your old Avatar app you lose access to some of the new features that are in the upgraded Avatar app! When you
[Mod Removed - Profanity] believe that? I have to lose access the features just because I wanted use some stuff that I bought over a year ago! Ridiculous!

I can see my old avatar in the original avatar app but how do you import it for display in your profile?

Greetings, Metrokitsune! Have you tried taking a look at this sticky for more information about managing payment methods:

forums.xbox.com/.../153161.aspx I would recommend double checking the criteria on that page and then go ahead and re-add PayPal. Let me know if that helps resolve the issue!

Bump again because nothing has happened.

There needs to be a way to delete the old avatar. Power cycle does not work. On the Xbox website and on the console, the new avatar is shown but it will not save. Creating a new avatar does not work. It keeps reverting back to the old avatar.