What do we do if dead cells keep crashing on Xbox one

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work we may need to uninstall and reinstall the game.

No error message the game up has a quick popup and then disappears. If I mash the play button for dead cells it opens like 20 dead cell windows, lets me play for like 30 sec then crashes.

I havent re-installed it yet, I downloaded it yesterday so I felt like that is kind of redundant to have to do that. Could be wrong.

Ill give it a go.

No worries, Dead Cells is bosssss

*UPDATE*

Just uninstalled xbox and reinstalled. Same issue, no fix. Thoughts?

Same thing happens to me. Opens to the menu, then crashes.

Sorry to hear it. Please make sure that your PC, apps and graphics drivers do not have any pending updates. Also, make sure you're logging into the PC as well as the Xbox Companion App with your Xbox Live account

It is a common issue already reported to devs (I'm experiencing the same). A fix released yesterday was supposed to fix it, but that was not the case.

Some references in the twitter about the DLC release and in an open thread here on the forums:

https://twitter.com/motiontwin/status/1227253877894000640

https://answers.microsoft.com/en-us...the-time/25e05c27-369f-4a19-a11b-c4309ba2a2a2

Quick edit since devs added an update on twitter specific for this issue. It is not solved yet, but a fix shuld be soon available:

https://twitter.com/motiontwin/status/1228311997281980416