What do if I refund a game but never got my money back

Discus and support What do if I refund a game but never got my money back in XBoX Games and Apps to solve the problem; Hey I bought gta the trilogy the definite edition but send a request for a refund I received a email saying it was refund to my account but I never... Discussion in 'XBoX Games and Apps' started by AndrewBreland, Dec 28, 2022.

  1. What do if I refund a game but never got my money back


    Hey I bought gta the trilogy the definite edition but send a request for a refund I received a email saying it was refund to my account but I never received the refund

    :)
     
    AndrewBreland, Dec 28, 2022
    #1
  2. ngocphi Win User

    What do if I refund a game but never got my money back

    It also depends on payment method

    PayPal can take over a month

    If credit or debit it depends on your bank aftrr 5-7 days
  3. StuartATrueRed Win User

    What do if I refund a game but never got my money back

    The refund can take around 5 - 10 working days to come through, it doesn't always happen straight away.
  4. AndrewBreland Win User

    What do if I refund a game but never got my money back

    It’s been awhile since I asked for a refund can i just have the game added back to my account

    I never got my money back
  5. StuartATrueRed Win User

    I refunded a game and never got my money back

    Refunds can take between 5-10 working days, barring any delays. Could take longer, depending on who your bank or financial institution is.
  6. Courtney Todd Win User

    I refunded a game and never got my money back

    Hi Sookifi S, my name is Courtney and I would be happy to help.

    According to Xbox Ambassador Gerardo C, the time it takes for refunds to be reflected is generally between 3 to 5 business days (remember that Saturdays, Sundays and holidays are non-business days). This time may vary depending on each bank, as some take longer to process refund money than others, and there are also some that process refunds faster.

    Apparently it has been almost a month since you requested the refund, I would advise you to contact Support directly so they can help you with this problem.

    Support: https://support.xbox.com/contact-us/

    Please note that this is a public Microsoft forum where we are gamers like you who help other gamers with basic problems, this means we are not Microsoft employees.

    Information Source (Credits): https://answers.microsoft.com/thread/14021508-dab3-453f-ba50-d4db4f814deb

    (It is published in the mentioned link and is in another language, so if you want to take a look at it, you must translate it on your own).

    I hope you understand, I wish you good luck.

    Best regards,
    Courtney.
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What do if I refund a game but never got my money back

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