What do I need to add to the Xbox Elite 2 when I ship it

BudderMinerrMINERR · Aug 18, 2020

I am trying to ship my Xbox Elite 2 to the service center because my controller is still under warranty and when i was going through the service form to send it back it said not to add the detachable parts such as the d pads thumb sticks and paddles so
I am confused if i should also send back the cable the case and the charger with the controller.

:)

Smwutches

Do not send anything extra with the controller as it's not guaranteed to come back with those. Just send the controller itself.

Johnny Toonz

My xbox elite controller 2 had an issue and wasn't responding correctly so I filed a claim to receive a replacement. Now I need to ship the controller in order to receive the replacement but what do I include when I ship the controller? In the directions
it says not to include removable parts but it is talking about the elite 1 and is not very clear.

If part of the issue is with the removable parts place everything in a sealable bag such as a ziplock or if you have the original package still place everything back in the box and ship. If the only faulty part is the controller itself then just send the
controller. I hope this was helpful for you in clearing up the instructions.

xDivineStrikex

It's whatever the controllers firmware they are shipping with on the PC even connected they don't see the need to upgrade the firmware, but when connected to an xbox it does and once that has been completed mine worked. I have the brand new elite series 2 halo edition so maybe something needs to be changed for pushing this firmware to others on PC only instead of the need for a console.

Whiteleaf2012

Depends on what you ordered and where it's being shipped from. There's another thread on this page from someone who ordered an Elite 2 controller and hasn't received it yet, for example. But then that might need to be be shipped into his home country from
overseas first. Bascially it's hard for us to say for sure as none of us know the state of the MS warehouses atm

Snelo85

double Elite!

nice work!

I am a trade Elite but that is so easy to get with the void opal mining rush

when they launched Beyond it really made things confusing

You didn't fancy DW2 then?

I am trying to rank up with the Fed and Empire via Evacuation missions

then I need to focus on Engineering and Guardian tech

What ship did you take on that EPIC voyage?

What do I need to add to the Xbox Elite 2 when I ship it