What do I do when the code from the device reset pass code for xbox 360 doesn't work

Discus and support What do I do when the code from the device reset pass code for xbox 360 doesn't work in XBoX on Consoles to solve the problem; Hi, I know this is a long shot as the Xbox 360 is now obsolete. But my kids still like to play it. I am having issues with a forgotten family... Discussion in 'XBoX on Consoles' started by DITZY JACKSON, Feb 9, 2025.

  1. What do I do when the code from the device reset pass code for xbox 360 doesn't work


    Hi,

    I know this is a long shot as the Xbox 360 is now obsolete. But my kids still like to play it. I am having issues with a forgotten family passcode. I have followed the for the 'forgot my family passcode guide' for Xbox 360.

    When I first did this, it didn't do anything now after a few attempts it take me back the system info section.

    I even deleted all the data on my console as I found a video saying it would take it back to factory settings. But the forgotten passcode is still there.

    Can someone please help to remove the forgotten family pass?

    Thanks

    :)
     
    DITZY JACKSON, Feb 9, 2025
    #1
  2. Faline C Win User

    What do I do when the code from the device reset pass code for xbox 360 doesn't work

    Hello DITZY,

    I understand how challenging this issue can be. Let's get this sorted out!

    This can be a little tricky, and a factory reset without the passcode won't work in this case. I understand you already completed the 'Forgot my family passcode guide', but just so I understand, did that include using the website with the following steps?

    1. Sign in to your Microsoft account (account.microsoft.com/devices).

    2 Locate your registered Xbox 360 console.

    3. Select More actions, select Reset passcode, and then follow the instructions to reset your pass code.

    Also, check the suggestions provided in this post:

    https://answers.microsoft.com/en-us/xbox/forum/...

    Let me know how it goes, and I'll be here to support you! :)

    Note: Just a friendly reminder that this is a public forum, I will try to get back to you as soon as possible.
  3. Ricardo Lechuga Win User

    X360 parental settings reset

    Hi Bauerower! My name is Ricardo an independent advisor ready to help you with this situation!

    If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls.

    If you don’t remember your pass code question or don’t know the pass code for your Xbox 360, you can reset the pass code online.

    You must meet the following criteria to be able to reset your pass code online:

    Your Microsoft account must be an adult account.

    The console must be registered in your name.

    Sign in to your Microsoft account and go to the Devices tab.

    https://account.microsoft.com/devices

    Locate your registered Xbox 360 console and select Show Details. (If it's not registered you can do it by pressing add a device)

    Select Manage, select Reset passcode, and then follow the instructions to reset your pass code
  4. XBF Diego M Win User

    XBOX 360 Konto (Mod Translation: XBOX 360 Account)

  5. alexteam27 Win User

    Bought second hand xbox 360 and it has a perental lock code on it how can I reset if it isn’t my account?

    How to reset the pass code for parental controls on Xbox 360

    If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls.

    If you don’t remember your pass code question or don’t know the pass code for your Xbox 360, you can reset the pass code online. Here’s how.

    Note You must meet the following criteria to be able to reset your pass code online:

    • Your Microsoft account must be an adult account.
    • The console must be registered in your name.
    1. Sign in to your Microsoft account at
      Devices
      .
    2. Locate your registered Xbox 360 console.
    3. Select More actions, select Reset passcode, and then follow the instructions to reset your pass code.
  6. Porschesgt10 Win User

    Parental code on xbox 360

    How to reset the pass code for parental controls on Xbox 360

    If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls.

    If you don’t remember your pass code question or don’t know the pass code for your Xbox 360, you can reset the pass code online. Here’s how.

    Note You must meet the following criteria to be able to reset your pass code online:

    • Your Microsoft account must be an adult account.
    • The console must be registered in your name.
    1. Sign in to your Microsoft account at
      Devices
      .
    2. Locate your registered Xbox 360 console.
    3. Select More actions, select Reset passcode, and then follow the instructions to reset your pass code.
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What do I do when the code from the device reset pass code for xbox 360 doesn't work

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