What do I do when I can’t add someone as a friend when they are not blocked

Hi Maria!

What just happened when you try to add someone as a friend?

Have you confirmed from that particular person if they didn't block you? Or ask them to first add you as a friend before you?

Also, didn't you have issues adding other people as a friend?

I may be wrong but if it’s not letting you add them, they disappeared from your list and their friends list went to 0 it seems like they may have blocked you. 😔 You can’t see someone’s friends anymore when they block you and it doesn’t let you add them. Can you see the rest of their profile? It may also be a glitch but if it’s only happening with that one person it sounds like they could have blocked you.

I don't like that feature either. Here's what I do, when someone follows me that I don't know I block them. I really wish they would add a NO Followers feature.

I'm not sure if Blocking someone removes them as a "Favorite" which is what triggers seeing someone sign in. Perhaps unblock them, remove them as a favorite and then re block them?

Only way to do that would be to unblock, add as a friend, add as favorite then remove from favo

rite. Blocking removes them from friends list. If they aren't on your friend list they aren't a favorite. Try again.🤷‍♂️

Here's the support link for Account has been locked. It also includes steps to unlock it. Hope this helps! https://support.microsoft.com/en-us/help/13956/microsoft-account-locked