What do I do? Microsoft owes me!

Discus and support What do I do? Microsoft owes me! in XBoX Accessibility to solve the problem; I made a purchase to change my gamertag on xbox on the 23rd of the month of this post. After 3 days of no change to be seen (I've picked out the name... Discussion in 'XBoX Accessibility' started by EoH Inkie Pie, Jul 1, 2019.

  1. What do I do? Microsoft owes me!


    I made a purchase to change my gamertag on xbox on the 23rd of the month of this post. After 3 days of no change to be seen (I've picked out the name and everything) I went to support to see what the issue was, they too could clearly see (Despite needing
    translators to communicate with me, an ENGLISH SPEAKER for English support, the errors were apparent) the proof of purchase and recommended me to get a refund and made it VERY CLEAR I was ABLE to get it and try requesting another gamertag change.

    This turned out to be a blatant lie as I requested a refund from the appropriate department with the information and support chat logs and they denied me two days later. I went to support again and they pretty much treated me with disrespect (probably with
    the language barrier again, Microsoft please fire these people, they do NOT understand me nor ENGLISH) and kept talking in circles like he understood the problem but didn't provide anything of substance. being out of options I replied to the denied email and
    let them know I would disassociate with microsoft gaming products if they didn't give me my refund.

    Needless to say they just copypasted their same response again. Proof that robots run the refund department because none of them read anything that I provided for them. I am beyond livid, I lashed out at refund department in an email again and told them
    a few choice words. I'm just fed up and tired, they owe me for something they failed to provide me. I am trying my hardest not to make this post colorful as well.

    What do I do? No one over at microsoft will hear me out nor see my issue! I am disgusted by the way I've been treated!

    :)
     
    EoH Inkie Pie, Jul 1, 2019
    #1
  2. XBF Eladio M Win User

    What do I do? Microsoft owes me!

    Hey EoH Inkie Pie

    Thank you so much for taking the time to post this on the Xbox Forums.

    It sounds to me like when you have been calling in for customer support, you have been contacting Microsoft. As we don't currently have the tools necessary to be able to appropriately address this matter, I would have to refer you to

    Xbox Customer Support
    .

    This can be done by following these simple steps:

    • Scroll down, Click on Contact Us
    • Step 2 : Select Billing and accounts then See other options
    • Step 3 : Select your Issue – Charges on my account
      • Select - Show contact options
      • Select – Request a call from Support

    I assure you, Xbox agents will be able to assist you with getting this address. I must say, that due to this being customer support, it might be a fix that will require you following up with the agent that takes your call.

    I hope this was of some help to you.
  3. iOLLiiE x Win User

    dawn guard

    Yeah mines the same I go in to white run and there's no orc there, I'm level 32 and the people who do the werewolf quest say I owe them 11750 coins so I pay and they still chase me and say I owe them money what do I do?
  4. DarkoDom Win User

    Xbox 360 doesn't like my gold.

    Meh.

    I have a subscription for yearly, contacted Microsoft and even they didn't k ow what's up. We basicly did everything there was to do. Got some on another account and it works fine, my accounts just hates me lol.

    Thanks anyways.
  5. Listed mia 510 Win User

    I can't remove my credit card

    have you checked to make sure you do not owe Microsoft any money? awhile back I owed them 10 dollars and didn't even know and I could not remove my card for this reason.
  6. Hudson Zoldyck Win User

    Back to Ambassador Program, how?

    ow, sad, I wanted to join to join the community, but do what now right, thanks.
Thema:

What do I do? Microsoft owes me!

Loading...
  1. What do I do? Microsoft owes me! - Similar Threads - Microsoft owes

  2. microsoft 50 any badge is not in the preview area on the insider hub

    in XboX Insiders
    microsoft 50 any badge is not in the preview area on the insider hub: i wanted the microsoft 50 any,,badge,,but it is not in the preview section of the hub like they say it is????? submitted by /u/scotty0699 [link] [comments]
  3. Digital Game Resale Marketplace Proposal for Microsoft Store

    in XboX Insiders
    Digital Game Resale Marketplace Proposal for Microsoft Store: This proposal presents the implementation of an official system within the Microsoft Store that allows users to resell previously purchased digital games under platform-controlled conditions. The...
  4. Microsoft Rewards Tab Removed After Update

    in XboX Insiders
    Microsoft Rewards Tab Removed After Update: Hi I noticed since I’ve updated my console, when I’m on my profile i can’t see rewards anymore featured on the profile page. Had this been completely removed or just a bug. submitted by...
  5. Trying to add a phone number to my Microsoft account

    in XboX Insiders
    Trying to add a phone number to my Microsoft account: I loaded up an old Microsoft account that had like 30k points, I’m like omg. So I get the 25$ Xbox gift card. It says I don’t got a phone number, so it tells me to go to a center area and press...
  6. Can Microsoft remove the publicity ???

    in XboX Insiders
    Can Microsoft remove the publicity ???: Is there any way Microsoft could remove the ads from the Xbox Series S/X home screen? I'm pretty sure no one who bought an Xbox wanted ads. We already pay for games and Live subscriptions. I don't...
  7. Will the Postal Games ever come to Xbox consoles/Microsoft Store?

    in XboX Insiders
    Will the Postal Games ever come to Xbox consoles/Microsoft Store?: Xbox is known for it's large collection of games, so why not have 3 more? Postal Redux, Brain Damaged, And Postal 4? Soon to come, Postal 2 Redux, aswell. What's their issue? submitted by...
  8. it appears to me that I owe MXN $ 139.00, my microsoft balance is MXN $ 351.00 nevertheless it ...

    in XBoX Games and Apps
    it appears to me that I owe MXN $ 139.00, my microsoft balance is MXN $ 351.00 nevertheless it ...: it appears to me that I owe MXN $ 139.00, my microsoft balance is MXN $ 351.00 nevertheless it appears to me that I need MXN $ 212.00 note: this is for my xbox live please fix it...
  9. I was the host without permanently disabled, Microsoft owe me an explanation.

    in XBoX on Consoles
    I was the host without permanently disabled, Microsoft owe me an explanation.: My host SN:[Mod Removed - Please don't post your console serial number] machine has more than 20 days not used up, boot yesterday after the prompt: your host has been disabled. I check email, read...
  10. How can I tell if I owe Microsoft money?

    in XBoX on Consoles
    How can I tell if I owe Microsoft money?: I got a few emails about my credit card not being able to be charged but I stopped getting them so I don't know anymore if I do or not. I want to get Gold again but I'm afraid I might be charged...