What do I do if my Xbox is in a troubleshoot and will not reset or continue

Discus and support What do I do if my Xbox is in a troubleshoot and will not reset or continue in XBoX on Consoles to solve the problem; I have pressed continue, restart keep my apps and games and, restart and erase everything and nothing has worked cf9aa764-4bcd-415f-a952-e4a3a1933d2f Discussion in 'XBoX on Consoles' started by Eyan McClain Jr., Jun 5, 2024.

  1. What do I do if my Xbox is in a troubleshoot and will not reset or continue


    I have pressed continue, restart keep my apps and games and, restart and erase everything and nothing has worked

    :)
     
    Eyan McClain Jr., Jun 5, 2024
    #1
  2. Sodangidni Win User

    What do I do if my Xbox is in a troubleshoot and will not reset or continue

    Hello, Eyan. I’m Arturo, a community user like you, and I’ll be glad to provide assistance with your inquiry today.

    IMPORTANT: Please don't share personal information, including email addresses, gamertags, phone numbers, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, I find it appropriate to ask some questions:

    — What's the error code you see after attempting to reset your Xbox from the startup troubleshooting screen?
    For example, does the error code you see starts with E1XX or contains it?

    — Could I know if your Xbox console is enrolled in the Insider program, or if you enrolled it after having this inconvenience?

    I'll look forward to hearing from you.

    Regards,

    Arturo.
  3. Alvaro Santos_2429 Win User

    Startup Problem with Xbox One

    Hello, Dérek your solution has worked, but what do I do after the solution screen has appeared.
    Reset this Xbox, Continue, or Turn off this Xbox?
  4. Untamed4411 Win User

    Why is my xbox doing this?

    I tried the second one but its putting me on a screen saying restart this xbox and troubleshoot when i restart my xbox it doesnt do anything but when i click troubleshoot it says to reset my xbox but i will lose all of my accounts, saved games, settings, home xbox associations, and installed games and apps, but i dont want to lose everything... What do i do?
  5. COKEBOYJAY88 Win User

    Xbox series x taking long to start up

    Ok and do what after I'm sorry I'm lost do I click reset or continue
  6. WattyNuela Win User

    What do I do when my Xbox keeps taking me to the troubleshoot screen?

    Hello CPT, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I know bad news is never welcome, but based on your post description, it seems your Xbox console needs to be repaired.

    However, before reaching a technician, I can suggest you performing an offline update:
    https://support.xbox.com/help/hardware-network/...
Thema:

What do I do if my Xbox is in a troubleshoot and will not reset or continue

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