What do I do if I don’t get my money back from a refund

Discus and support What do I do if I don’t get my money back from a refund in XBoX on Windows to solve the problem; I bought assassins creed Valhalla and I wanted to refund it for the ezio collection and so I did and I had money so I bought it but when I tried to buy... Discussion in 'XBoX on Windows' started by Ashley Barnhart, May 25, 2023.

  1. What do I do if I don’t get my money back from a refund


    I bought assassins creed Valhalla and I wanted to refund it for the ezio collection and so I did and I had money so I bought it but when I tried to buy something else I should have enough for I’m 15 dollars short (it was on sale).

    :)
     
    Ashley Barnhart, May 25, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    What do I do if I don’t get my money back from a refund

    Hey Ashley!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    To answer your inquiry, if your refund request was denied from the refund webform, you can still dispute the decision by replying to their email and help them understand that your refund should be granted.

    You've got nothing to worry I had a similar issue before and had my refund approved after I disputed it to the refund webform.

    If you have recently submitted your refund request via the refund webform, your refund will be accommodated within 72 hours.

    Thank you for your time. I hope you have a great day!
  3. Francia J. Win User

    I refunded a game but it did not give my money back, what do I do?

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.
  4. onyxishere Win User

    Do I get money back

  5. Braiden Gaskill Win User

    So I recently bought the new modern warfare 2 and now it won’t let me open the app saying I need to buy it. I looked in my email and it’s aid I refunded it however I never did.

    I do have family but we don’t share the same Xbox and I have my password for everything. I was doing some research and a lot of people actually had this problem. Was just wondering if there was anyway to cancel the refund and or when will I get my money back to re-purchase the game
  6. the beast1 Win User

    I refunded $20 in rainbow six siege credits and I still don’t have my money back what do I do

    It was not it was made with a xbox gift card in the store
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What do I do if I don’t get my money back from a refund

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