What can i do to login to my Xbox account or solve the banned situation

Shadow Don · Nov 14, 2023

I am hopeless at this point with my Xbox one S account and not being able to sign in, with all my years of gaming on Xbox this is the first I've encountered a problem such as this, I've been given some methods from some amazing youtube videos on how to resolve the error but even after trying them the problem still pops up after a while. I then checked the Xbox status and it said ( Up and Running, Limited and Outage) then i went deeper into research to find another method but only to find out that my account or console has been banned due to many login attempts and request to change my password. would any kind soul know what the first step should be to resolve the situation. [please]

methods attempted

1. tried resetting my password

2. created a whole new account

3. login from the Xbox app on my phone

4. removed my account from the console

5. reset the console ( EVERYTHING )

6. held down the Xbox button for a 5 sec shutdown or reboot

:)

Daniel Gill_354

Hi Shadow D, my name is Daniel. I am an independent advisor who is willing to help you.

I'm sorry to hear that you have been banned from your account, the first step to solve this situation is to contact the team in charge of this type of case which is Enforcement, to do this you must enter the following link where you can see your situation and file a complaint. appeal where the team responsible for handling these cases will study it and make a decision.

https://enforcement.xbox.com/

Remember that this is a public forum of the Microsoft community where we are players like you who help other players with basic game or console problems in general. I would like to offer you a little more help but I'm just a player.

If you have any other questions, let me know and I will be happy to continue helping you.

Best regards,
Daniel.

Ricardo Lechuga

Hi Truzzle! My name is Ricardo an independent advisor ready to help you with this situation!

You can contact epic support here

https://www.epicgames.com/help/en-US/contact-us

Select the option "I can login" and you will be connected to solve the situation as you will need to recover the account to get it removed or keep using it

Xbox/Microsoft support can't unlink the accounts as this accounts are linked on the Epic servers

GIRLDUBSTEP 13

So I was recently banned on a different account. i have 2 accounts on my xbox 360 console my other account and this account. is it possible if i get an xbox one and login through this account and not get banned or will i get banned on the xbox one if i login
with this account since it was on the xbox banned console i have when it got banned

HomegrownSilky

I let my cousin use my Xbox account for gold and games for gamerscore and the thing is she got banned on all of her accounts and my Xbox account was banned

Lending out your account, signing into accounts that you do not own, and/or sharing your account's login information are all against the TOS and can lead to permanent bans.

Ricardo Lechuga

You could try using a different account to contact support an solve the login issue to be able to resolve the enforcement situation on that site

What can i do to login to my Xbox account or solve the banned situation