What can I do about wrongful enforcement?

Zak Hastings · Nov 10, 2022

I've been getting random communication bans nearly the same day I am unbanned from the other enforcement..

These are things that are just completely and utterly not against the guidelines...

Like I justbreceuved another one 30 minutes ago because of a LFG I made over a month ago..

It said "Need a good third for ranked arenas. Low Silver"

This was in reference to apex legends..

Nothing against guidelines here.. and I can't request a review because of the length of time..

I honestly feel like I should receive something from Microsoft for these wrongful actions.

No matter what I do I cannot get help from an actual human being employee.

What can I do? I'm so upset right now. I work my a** at work for 12 hours a day, look forward to come home and relax on my xbox, and here I am, forced to play on a ult, with none of my friends over some random automatic, wrongful enforcement..

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Zak

Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/

Just to let you know, 48 hours suspensions can't be appealed because the enforcement team takes up to 72 hours to review your ticket

Zak Hastings

Here's a photo for proof I'm not making this stuff up..

Tezzerrific

i would give up, no way to contact enforcement morons and nothing is being done about all these fake and unjust bans, class action incoming most likely and force that useless team to take some responsibility.

Radiant Sword X

Anything can be possible, but to something you may be aware about doing that is wrong. I would contact Xbox Enforcement.

HAZMAT RADIO

The Xbox Enforcement Team would have had to review the report that was made about your account.

You state it was a wrongful suspension. If the Enforcement Team informs you they made a mistake, then they will let you know.

Most likely, you've done one of the following things -

Account suspensions may be imposed for a variety Microsoft Code of Conduct violations. This includes, but is not limited to:

Offensive or inappropriate Xbox Live profile content
Inappropriate in-game behavior or cheating
Attempts to manipulate the Xbox Live service through network interference, feedback abuse, complaint abuse, or other system tampering
Harassment of other Xbox Live users or impersonation of Microsoft staff or partners
Attempts to exploit the Xbox Live Marketplace or Xbox Support for financial gain
Account theft, phishing, or other attempts to defraud Microsoft or other players

What can I do about wrongful enforcement?