What can be done if I want to recover my xbox account but no longer have the phone number...

Discus and support What can be done if I want to recover my xbox account but no longer have the phone number... in XBoX Accessibility to solve the problem; I no longer have my xbox one device but I want to recover my account for my xbox series X, I know the email address and gamer tag to my name, but the... Discussion in 'XBoX Accessibility' started by Noel Quintero, Aug 17, 2023.

  1. What can be done if I want to recover my xbox account but no longer have the phone number...


    I no longer have my xbox one device but I want to recover my account for my xbox series X, I know the email address and gamer tag to my name, but the contact email address and phone number no longer use.

    :)
     
    Noel Quintero, Aug 17, 2023
    #1
  2. FernandoCarvalhoPV Win User

    What can be done if I want to recover my xbox account but no longer have the phone number or elias to change my password?

  3. Francia J. Win User

    What can be done if I want to recover my xbox account but no longer have the phone number or elias to change my password?

    Hi Noel Quintero!

    You need to fill up the recovery form and provide as much accurate information as possible for you to recover your account.

    I have here the recovery form for you: https://account.live.com/acsr

    And here's an additional helpful link with tips for you to have a higher chance of recovering your account:

    support.xbox.com/en-US/help/account-profile/manage-account/lost-password-solution
  4. KindGryphon Win User

    Forgot minecraft email!!

    i want to recover an old minecraft account but i have no clue what email was used to create the account. there likely isnt a phone number attached to the account, but if i am reminded of the email i can probably somehow recover the email. please help!
    looking at other posts similar, i would like to clarify, i dont know my email for this account, minecraft.net directed me here.

    https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

    If you have a Skype username or phone number associated with the same account then you can recover it using that but otherwise youd have to find out the email somehow. Its not possible to recover an account without it and support can't tell you what the email is.
  5. NeutralAim Win User

    I can't get access to my correct Microsoft account.

    Hi.

    I forgot to mention that I have also tried this. Since, as I mentioned, in my initial attempts to recover my account I tried logging in with my phone number. My email address was attached to that account which I didn't know existed. So, in short, the email address that I'm trying to "recover" isn't attached to the correct account. This is the problem. The very fact that the email address wouldn't let me sign into Microsoft in the first place, shows that my account no longer exists. I did not delete my account, nor did I authorise anyone else to delete it. In the account recovery form, it asks for the email/phone number/skype id used with that account. I don't know what my skype id was, and both the email address and phone number aren't tied to that account for some reason. It then attempts to verify that the account is mine by asking for the Xbox gamertag. I can provide that, but since the account isn't tied to that tag, it's going to reject it as it will think that I'm logging into the wrong account.
  6. Jesse E' Win User

    Account Sign-In questions

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm afraid only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

    You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

    A Microsoft account cannot be recovered using the gamertag alone. Without the phone number nor the email, I'm afraid nothing can be done.
Thema:

What can be done if I want to recover my xbox account but no longer have the phone number...

Loading...
  1. What can be done if I want to recover my xbox account but no longer have the phone number... - Similar Threads - done recover account

  2. Screen is randomly dimming and brightening and has never done this before

    in XboX Insiders
    Screen is randomly dimming and brightening and has never done this before: So I last had my console powered on Friday. It was fine. Just got back hold and now the screen is randomly dimming like it’s power saver mode. No Xbox or tv settings were changed and have been...
  3. Sign in needed You may not proceed without being signed in in to a profile And I’ve done...

    in XBoX Games and Apps
    Sign in needed You may not proceed without being signed in in to a profile And I’ve done...: Sign in needed You may not proceed without being signed in in to a profile 00536ea2-251b-4ae8-a4ac-5204681dc481
  4. im banned forever and ive done nothing i tried to contact them by appealing and they deny...

    in XBoX Accessibility
    im banned forever and ive done nothing i tried to contact them by appealing and they deny...: Ive been banned for nothing im playing gta 5 and my xbox pops up your network has been banned 6d280fe2-e882-4ed3-b7e4-317513f3c7d8
  5. So I cannot log into my account and iv done those things I wad asking if u can delete the...

    in XBoX Games and Apps
    So I cannot log into my account and iv done those things I wad asking if u can delete the...: I am stuck logging in as I cannot remember the ps5 microsoft account 3f94803d-93bd-4f44-9fc3-aabe24eab321
  6. I keep getting banned and I haven't done anything that violated the rules and can't appeal

    in XBoX Accessibility
    I keep getting banned and I haven't done anything that violated the rules and can't appeal: keep getting banned and I haven't done anything that violated rules 7c526779-a909-4569-b251-a40e0a9a20ee
  7. I cant buy anything on the marketplace and i’ve done everything you told me to do online...

    in XBoX Games and Apps
    I cant buy anything on the marketplace and i’ve done everything you told me to do online...: I can’t buy anything on the marketplace on bedrock. It is not working. It’s not my internet i’ve checked that. I’ve restarted my xbox that did not work. I’ve cleared the cache that did not work....
  8. I logged on to my Xbox and it said I am suspended from multi-player I haven't done anything...

    in XBoX Accessibility
    I logged on to my Xbox and it said I am suspended from multi-player I haven't done anything...: Please unban me I didn't do anything d0f31d52-44ad-4313-9177-1dd3b06f1c85
  9. I requested a refund. This was approved and said it is done yet I haven't received anything

    in XBoX Accessibility
    I requested a refund. This was approved and said it is done yet I haven't received anything: I requested a refund. This was approved and said it is done yet I haven't received anything. I get worried when this happens as it seems easy to take money quickly but giving back doesn't happen....
  10. Hey, I need to recover my old mincraft account. Beu every time im done with de signing it...

    in XBoX Accessibility
    Hey, I need to recover my old mincraft account. Beu every time im done with de signing it...: Hey, I need to recover my old mincraft account. Beu every time im done with de signing it says error and that its already logged in. With it is not…. I dont know what to do anymore. I have tryd...