“We’re unable to connect to the store” Minecraft on iPad

Same problem even restarted my phone but nothing seems to work and it was working the day before im on an old ios so that may be somewhat of a problem

I have also done a lot of research via Google and nothing useful has been suggested when the question has been asked before...

I get that occasionaly on Android.

I just leave the store and wait a few seconds and go back in. Then the store loads up.

Not sure if it will work on iOS

Hello,

Thank you for posting in Microsoft Community.

We understand that you're having trouble logging into Minecraft on your iOS. This issue may be caused by a problem with the Minecraft app itself. Here are some steps you can try to resolve the issue:



Make sure that you have the latest version of Minecraft Bedrock installed on your iPad. You can check for updates in the App Store.



Try clearing the cache and data for the Minecraft app.

• To do this, go to Settings > General > iPad Storage > Minecraft > Delete App. Then reinstall the app from the App Store.
  

Check your internet connection.

• Make sure that you have a stable internet connection and that your iPad is connected to the internet.
  

Try logging in to your account through Minecraft page - https://www.minecraft.net/en-us/profile



Let me know the error message you are getting.



Sincerely,



Microsoft Community Moderator

Hello August O, my name is Jose, an independent advisor, and it's a pleasure to assist you.

I'm sorry for the issues you're experiencing. Here are some steps you could try to address the login issue in Minecraft Bedrock on your iPad:

Log Out and Log Back In:

Log out of any Microsoft account associated with Minecraft on your iPad.

Restart the Minecraft app.

Try logging in again with your email and password.

Check Internet Connection:

Ensure your iPad is connected to the Internet reliably.
Consider trying a different Wi-Fi connection if possible.

Update the App:

Make sure you have the latest version of the Minecraft Bedrock app installed on your iPad.
Visit the App Store and check for updates to the app.

Change Password:

If the issues persist, try changing the password for your Microsoft account from a different device, like a computer.
Then, use the new password to attempt logging into Minecraft on your iPad.

Reset Network Settings:

Go to Settings on your iPad.
Select "General" and then "Reset."
Choose "Reset Network Settings." This will reset network settings, but be aware it will also delete Wi-Fi passwords.

Reinstall Minecraft:

Uninstall the Minecraft app from your iPad.
Reinstall the app from the App Store.

Contact Minecraft Support:

If the issues persist, you may want to reach out to Minecraft support for additional assistance.
Remember, these are general steps, and the exact solution may depend on the specific nature of the problem. If none of these steps resolves the issue, I would recommend reaching out directly to Minecraft support for personalized assistance. I hope you can resolve this issue soon and enjoy the game!

Minecraft Technical Support: https://help.minecraft.net/hc/

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,