were has my microsoft games gone

My 10 yr old son was trying together back on line, I fear he has created a new account instead of existing because the email and password were correct.

Now when I try and log into Microsoft account the gaming tag has changed there also and all order history has gone!

My bank tells me that in this case these are very much real payments; the money has gone from my account. I have given Microsoft all the Authorisation Codes to prove it. This has been going on for a week.

I wish you were correct, but you are not.

[quote user="TheSpiralMatrix"]

Because were Xbox 360 fans and Microsoft has gone crazy and we feel betrayed.

[/quote]

What exactly is the problem?

[quote user="TheSpiralMatrix"]

Because were Xbox 360 fans and Microsoft has gone crazy and we feel betrayed.

[/quote]simple answer here.

Yes, I noticed that robux have been removed. Apart from the option of 800 robux, but today I went to check and they were gone. That is, they also removed the 800 robux! I'm serious! I am not understanding anything. The 800 robux are still in my goals. But if I go to check they are gone: Microsoft Rewards has eliminated the robux.