Weird troubleshooting with Windows 10 and Xbox Series S controller (via USB)

Hello ArthurPortoB,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are having issue with Xbox wireless controller where some of the buttons do not function correctly. Let us check and see on what we can do to help resolve your concern in a timely manner.

It is possible that the buttons of the controller are not mapped properly or there are some missing updates with the firmware of the controller. Let us check it through and perform troubleshooting steps to help resolve the issue.

1. Make sure Windows is up to date

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available. You may need to select View optional updates to find the update.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

Once you've installed the latest update, you also need to check for additional controller firmware updates using the Xbox Accessories app.

• If you don’t already have the app installed, get it in the Store:
  
  Microsoft Store
  
• Open the Xbox Accessories app.
  
• Connect your Xbox Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
  
• When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.
  

For your reference, see: Update your Xbox Wireless Controller | Xbox Support

For your other reference, see: Troubleshoot your Xbox Wireless Controller | Xbox Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello ArthurPortoB,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello,

Yeah there is clearly a fault here. My Series S controller connects fine via USB C cable but when connected via Bluetooth it's just detected as a generic direct input controller rather than an Xinput Xbox controller.

You would have thought the Windows 10 team would have created a driver for the controller to work correctly over BT? My Xbox One controller still works fine and works on PC and my Series S.

It least we all have the same problem so it's a driver/device issue at the moment.

Hello, thank you for your repeat?

It doesn't make sense for me to get the Adaptive Controller to use my Logitech Extreme 3D joystick. Why not just use it on the XBox Series S console via one of the USB inputs??

Let me try another plan……….

Is it possible to connect the „XBox Series s“ console with a windows 10 PC using USB?

In this case I could use my Joystick as usual and had the voice from the PC Speaker!

Hi,

I’m Killing Skids

The Answer Is Yes as Long As it has Bluetooth or wireless connection

Hi,

That's not quite right. Apologies for quoting you.

The Xbox 360 controller uses a proprietary wireless technology, it's not Bluetooth and the old adaptors won't work with a modern controller like the Xbox One or Series X|S controllers.

Unlike Xbox 360 wireless controllers, Xbox One and Series controllers can also be connected via USB cable. Old Xbox One controllers use Micro USB, Series Controllers are USB C.

To use an Xbox One/ Series controller via wireless on a PC and get basic functionality, all you need to do is connect the controller via Bluetooth. If your PC doesn't have Bluetooth then you'll need to buy a Bluetooth USB dongle, they're very cheap, less than $10. I'm from the UK and I connect my Series X controller to my PC via BT dongle I purchased from Amazon for about £5.

For extra wireless features you'll need the Xbox One Wireless Adaptor for Windows 10. Unfortunately, the official Microsoft branded adaptors are now quite rare.