Weird Latency Issue with Great Equipment

Discus and support Weird Latency Issue with Great Equipment in XBoX Games and Apps to solve the problem; PROBLEM: I have Motorola MB8600 modem and a Netgear R6900 modem, both brand new with xfinity service. It's weird, my computer, which is connected... Discussion in 'XBoX Games and Apps' started by Moonshine Bee, Jan 7, 2018.

  1. Moonshine Bee
    Moonshine Bee Guest

    Weird Latency Issue with Great Equipment


    PROBLEM:

    I have Motorola MB8600 modem and a Netgear R6900 modem, both brand new with xfinity service. It's weird, my computer, which is connected wirelessly to the router only has a 13-15ms latency tested on speedtest.net; but my xbox360, connected by a short CAT6
    is showing a consistent 88-93ms latency when tested on the xbox itself. This latency is too high for me, and I do notice it in-game.



    TROUBLESHOOTING:

    - I upgraded the router firmware. No change in latency.

    - I gave the XBOX it's own IP through the router and set up a DMZ. No change in latency.

    - To see if the router is the issue, I tried plugging the xbox directly into the modem and powercycling, but xbox cannot connect to internet that way unless I'm doing something wrong. I do know that Comcast partitioned the modem, so perhaps that's why I
    can't connect xbox directly to it?

    - I tried changing the router port the xbox is connected to (and powercycling). No change in latency.

    - I tried connecting the xbox wirelessly to the router, and as expected latency went UP.



    At this point, I'm baffled. I don't know whether the issue is the modem, the router, or the xbox360 servers. Why is latency higher on my hard-wired XBOX than on my wirelessly connected laptop? Thanks for your help.

    :)
     
    Moonshine Bee, Jan 7, 2018
    #1
  2. UneasyJmitchell
    UneasyJmitchell Guest
    Do best settings only play with best?

    ^^Kinda, I mean matchmaking is NOT "regional" in BO2 (it was in MW3) its now latency and ping, with a very small amount of other things after the first big two (latency and ping) but in theory your "region" or people close to you should give you the best
    latency and ping, dunno. I have had some great 4bar games with people across the whole US and Canada all partied up together and that just never happened in MW3, weird.
     
    UneasyJmitchell, Jan 7, 2018
    #2
  3. J.T. 79
    J.T. 79 Guest
    xbox live latency issues

    @ Genesis1953

    Have tried resetting and unplugging all equipment. Still have the same latency.

    Thanks anyway Weird Latency Issue with Great Equipment :)
     
    J.T. 79, Jan 7, 2018
    #3
  4. taidara Win User

    Weird possible latency issues

    [quote user="MERCENARIES3"]

    C:\Users\User>ping epix.xbox.com -f -l 1364

    Pinging msxb.vo.llnwd.net [208.111.128.253] with 1364 bytes of data:

    Reply from 208.111.128.253: bytes=1364 time=11ms TTL=58

    Reply from 208.111.128.253: bytes=1364 time=11ms TTL=58

    Reply from 208.111.128.253: bytes=1364 time=47ms TTL=58

    Reply from 208.111.128.253: bytes=1364 time=12ms TTL=58

    Ping statistics for 208.111.128.253:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 11ms, Maximum = 47ms, Average = 20ms

    [/quote]Everything seems to be in order this time.

    This is an issue with your router and not your ISP. The first thing you should do is make sure that your Netgear N600 Wireless Dual Band WNDR3400 Router is up-to-date with the latest version of firmware. Visit Netgear webpage and download the updated software.

    Keep us posted!
  5. MERCENARIES3 Win User

    Weird possible latency issues

    C:\Users\User>ping epix.xbox.com -f -l 1364

    Pinging cdn.xbox.com.c.footprint.net [4.26.251.254] with 1364 bytes of data:

    Reply from 192.168.1.1: Packet needs to be fragmented but DF set.

    Packet needs to be fragmented but DF set.

    Packet needs to be fragmented but DF set.

    Packet needs to be fragmented but DF set.

    Ping statistics for 4.26.251.254:

    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
  6. VibroPlex Win User

    Weird possible latency issues

    Plese do Start | Run | cmd

    then type in ping –f –l 1364 epix.xbox.com

    and advise the result.
  7. MERCENARIES3 Win User

    Weird possible latency issues

    I understand that directly connecting anything to the modem will typically decrease latency, and I know that bridging the console via laptop will increase latency, I was testing to see if there was an issue with the cables or something.

    I directly connected my laptop to the router, and I pinged a server approximately 700 miles away and got about 36 ms with low jitter. I think I can reasonably assume that directly connecting to the modem will have a minimal effect in latency.

    What do you mean by –f –l 1364 epix.xbox.com? Do you want me to ping epix.xbox.com in cmd?

    I just pinged epix.xbox.com in cmd three times and I got request timed out.
  8. taidara Win User

    Weird possible latency issues

    Hey there MERCENARIES!

    Appreciate if you can post up the make and model of your modem and router.

    Be sure to detailing out any troubleshooting steps you have tried so far.

    Thank you!
Thema:

Weird Latency Issue with Great Equipment

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