Weird Clicking Noises Caused By The Fan?

Thomas Fax · Jun 5, 2019

Hi everyone,

I recently bought and Xbox One S 1TB and I am experiencing some troubles I believe with the fan. First of all the xbox is producing a loud clicking sound even when no game is running or anything, it is really loud, annoying and it does not seem right. Secondly,
my xbox seems to be getting very hot, is this normal. I have only just got it today so I am not so familiar with it yet so it would be great if I could have some advice on how to solve these problems, like should I send it back to where I purchased it from
or should I send it to microsoft. Microsoft has been no help with it's awful virtual assistant so I thought I would give this community a try.

Thanks

:)

XBF Felixx P

Hey
Thomas Fax!

Thanks for reaching out to Xbox forums support. I'm sorry to hear about the fan noise and heat issues that you're experiencing with your

console. If you're playing an Xbox One Enhanced game, your console will run a little warmer than usual. Those particular games require more

processing power. More processing power creates more heat that has to be cooled by the console's fan. The Xbox One X tries to do that with a

fairly "intelligent" fan control, where the console tries to run as silently as possible, but intermittently the console has to turn up the fan in short

bursts to dissipate the heat caused by the higher processing power.

If you can, I would suggest taking it back to the place that you purchased it. If they allow you to exchange it for another console, perfect!

They should be able to replace it since you only purchased it within the last 24 hours.

If not, you would be able to send it in for repair.

Click on this link to set up the repair on your own:
Device service and replacement

To set up a call back from Customer support, to create a repair order for you follow the steps below:

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Let us know!

Felix

Xbox forums support

SpiralOut46and2

Hi, one thing I would check is to make sure that the console isn't blocked as far as ventilation and that the vents on the top are cleaned. Sometimes dust can settle in the vents on the top and this can block some of the ventilation process. I'd make sure
nothing is up against your console and blocking any of the vents/openings. Otherwise, this definitely isn't normal and may be an issue for Support but hopefully you can get it fixed without needing to send it in for repairs or replacement. Good luck!

brandiesel1

Does your fan make weird noises that it didn't use to make or does it still sound completely normal?

HyperVenom523

It is happening to me also when I play Maneater there is this weird click noise to it

davantedavis

i hear a weird clicking noise when i insert my hd though?

Weird Clicking Noises Caused By The Fan?