We need backpay

Discus and support We need backpay in XBoX Games and Apps to solve the problem; They should have to give us something in return for paying for online service and not allowing us to use it because of problems on their end... Discussion in 'XBoX Games and Apps' started by rab2287, Aug 15, 2018.

  1. rab2287
    rab2287 Guest

    We need backpay


    They should have to give us something in return for paying for online service and not allowing us to use it because of problems on their end

    :)
     
    rab2287, Aug 15, 2018
    #1
  2. Medza
    Medza Guest
    we need a headset

    I have a fairly decent 3rd party headset that works with the PC, PS3 and Xbox 360 through usb or red/white audio and I've been enjoying it a lot. I hope that it will work with the Xbox One too. Sony confirmed that all PS3 headsets will work with the PS4, so Microsoft would be loosing out here if they didn't let us use the old headsets.
     
    Medza, Aug 15, 2018
    #2
  3. OniBlackMage
    OniBlackMage Guest
    we need a headset

    Even if they did or didn't come out with a proprietary headset, there will be third party options. There always are, so I'm not too worried. I personally intend to upgrade my Turtle Beach headset to the next model that's next-gen compatible. I've been pleased with their audio performance this current gen so I'll stick with the brand into the next generation.
     
    OniBlackMage, Aug 15, 2018
    #3
  4. We need backpay

    With Xbox live costing less than half a penny an hour - I don't think compensation is worth the claim time...
     
    FlamingHotPizza, Aug 16, 2018
    #4
  5. Tormaz
    Tormaz Guest
    There's no service that's going to work 100% of the time.. If there's an extended outage I've seen them provide additional time or other benefits for those impacted by it.
     
    Tormaz, Aug 16, 2018
    #5
  6. Edocsil 2020
    Edocsil 2020 Guest
    Xbox Live doesn't have an SLA to my knowledge. Plus they give free play weekends anyway.
     
    Edocsil 2020, Aug 16, 2018
    #6
  7. While I can see where your sentiment is coming from. Do realize that Microsoft and Xbox studios go above and beyond to provide the most efficient and stable service possible.

    Also, understand that with millions of players connecting worldwide there is bound to be an error at some point and time of operation. Nothing is perfect and Microsoft does not claim to be. However, they can and will provide service as best as they can and
    like the incident yesterday. Those are very rare occurrences and the situation was fixed in less than 24 hours.

    Best,

    Nozzle We need backpay :)
     
    At the Nozzle, Aug 16, 2018
    #7
  8. Ezzn
    Ezzn Guest

    We need backpay

    Nothing has uptime of 100%, events happen and hardware fails.
     
  9. banky71
    banky71 Guest
    It happens. They usually fix things pretty quickly.
     
    banky71, Nov 2, 2018
    #9
  10. banky71 Win User

    We need backpay

    It happens. They usually fix things pretty quickly.
  11. Ezzn Win User

    We need backpay

    Nothing has uptime of 100%, events happen and hardware fails.
  12. Edocsil 2020 Win User

    We need backpay

    Xbox Live doesn't have an SLA to my knowledge. Plus they give free play weekends anyway.
  13. At the Nozzle Win User

    We need backpay

    While I can see where your sentiment is coming from. Do realize that Microsoft and Xbox studios go above and beyond to provide the most efficient and stable service possible.

    Also, understand that with millions of players connecting worldwide there is bound to be an error at some point and time of operation. Nothing is perfect and Microsoft does not claim to be. However, they can and will provide service as best as they can and
    like the incident yesterday. Those are very rare occurrences and the situation was fixed in less than 24 hours.

    Best,

    Nozzle :)
  14. Tormaz Win User

    We need backpay

    There's no service that's going to work 100% of the time.. If there's an extended outage I've seen them provide additional time or other benefits for those impacted by it.
Thema:

We need backpay

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