We need a solution!

Discus and support We need a solution! in XBoX Games and Apps to solve the problem; I'm getting the white screen every time an ad is supposed to appear, and there is no way out of it. I enjoy playing this game, but if this... Discussion in 'XBoX Games and Apps' started by WrothCarnival1, Jun 29, 2017.

  1. We need a solution!


    I'm getting the white screen every time an ad is supposed to appear, and there is no way out of it. I enjoy playing this game, but if this continues--I'm never coming back.

    :)
     
    WrothCarnival1, Jun 29, 2017
    #1
  2. Epixtactic
    Epixtactic Guest
    need a cheap solution

    Correct HDMI transmits zeros and ones, I don't think it has issues till you get really far like 200+ feet. I don't think it needs shielding till like 100' but most do anyways. If you decide you want an analog signal to look good go with some really nice
    monster cables. You should get a nice 3ft cable for about 10$.
     
    Epixtactic, Jun 29, 2017
    #2
  3. Habination
    Habination Guest
    need a cheap solution

    um not all hdmi cables are created equally,you will have distortion from a cheap cable.there is a reason that some cost more than others,its not some made up thing that one is better than another.

    having said that,will most people notice the diffrence?no.

    would i use cheap cables with anything to do with my a/v setup?no.

    if your poor and want something better than the regular tv settings would cheap cables work better than that?yes.
     
    Habination, Jun 29, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    We need a solution!

    Hey there Wroth!

    Another user has posted a solution for this particular issue, give the following steps a try:

    Visit "settings" by searching under the start menu

    Select Apps

    Under "apps and features" find the Microsoft Solitaire Collection app and click on it

    Select "Advanced Options"

    Select "reset"

    Let us know how it goes.
     
    Mister Maka, Jun 30, 2017
    #4
  5. sladog
    sladog Guest
    I was told yesterday by a support person I chatted with that clicking reset will re-set all your personal stats for all MSC games. That is not a valid solution.

    If everyone is experiencing this problem, why won't they fix it?
     
    sladog, Jun 30, 2017
    #5
  6. OndoyBahista
    OndoyBahista Guest
    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.
     
    OndoyBahista, Jun 30, 2017
    #6
  7. I just did a reset, and upon resync my data was restored. No more WSOD! Thanks
     
    PuffOfSmoke88, Jul 1, 2017
    #7
  8. We need a solution!

    I just did a reset, and upon resync my data was restored. No more WSOD! Thanks
     
    PuffOfSmoke88, Jul 1, 2017
    #8
  9. This resetting solution worked for me!! And I didn't lose my stats. Just say "yes" when it asks if you've played the game on this computer. It will pull your stats from the cloud.

    Thanks.
     
    WrothCarnival1, Nov 2, 2018
    #9
  10. OndoyBahista Win User

    We need a solution!

    I was told yesterday by a support person I chatted with that clicking reset will re-set all your personal stats for all MSC games. That is not a valid solution.

    If everyone is experiencing this problem, why won't they fix it?
    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.
  11. PuffOfSmoke88 Win User

    We need a solution!

    I was told yesterday by a support person I chatted with that clicking reset will re-set all your personal stats for all MSC games. That is not a valid solution.

    If everyone is experiencing this problem, why won't they fix it?

    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.
    I just did a reset, and upon resync my data was restored. No more WSOD! Thanks
  12. sladog Win User

    We need a solution!

    I was told yesterday by a support person I chatted with that clicking reset will re-set all your personal stats for all MSC games. That is not a valid solution.

    If everyone is experiencing this problem, why won't they fix it?
  13. WrothCarnival1 Win User

    We need a solution!

    This resetting solution worked for me!! And I didn't lose my stats. Just say "yes" when it asks if you've played the game on this computer. It will pull your stats from the cloud.

    Thanks.
  14. PuffOfSmoke88 Win User

    We need a solution!

    Hey there Wroth!

    Another user has posted a solution for this particular issue, give the following steps a try:

    Visit "settings" by searching under the start menu

    Select Apps

    Under "apps and features" find the Microsoft Solitaire Collection app and click on it

    Select "Advanced Options"

    Select "reset"

    Let us know how it goes.
    I just did a reset, and upon resync my data was restored. No more WSOD! Thanks
Thema:

We need a solution!

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