We linked the new XBox Ultimate game pass with the wrong email. How do I change it to the...

Hey there JoshP3,

Thank you for reaching out to us on the forums, although we have had similar questions in regards to the new Xbox Game Pass Ultimate subscription we are always happy to help as this is new territory for all of us.

" 'What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate'

When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change."

You can find more information for the new Xbox Game Pass Ultimate subscription by clicking on the link below.

Xbox Game Pass Ultimate FAQ

I hope this helps.

On my xbox, i have 2 profiles. I use one and he uses the other. I recently upgraded to game pass ultimate so that we both can use this service. My profile is the main account and his profile is what he uses on his pc and sometimes on my xbox. How can I link these profiles to share the game pass ultimate? Both profiles have different emails.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Isaac, how are you today? Hope you're well.

So, let me get this straight, when you sign in with this email, is not the one that has the right gamertag? Is that it?

So, every gamertag has an email attached to it, it's impossible to transfer a gamertag between accounts.

It's possible that the account your login in is not the correct one. :/

I purchased the $1 deal on my XBOX, and I have game pass, but i was wondering how do i get spotify. Do I get sent a code that I have to redeem, or what? Also, how long will it take if it is something like that?

Actually, you will get the promo code or link via email or Xbox Message center within 10 business days and I know this promo is only valid for new subscriber of Xbox Game Pass Ultimate 1$ promo.

On the other hand, you may contact Xbox support at https://support.xbox.com/ in order to check your eligibility for the promo accurately.

Thanks!

i deleted my account as we thought it was having problems and i wanted to go on a fifa ultimate team website i had verify it was my account so i went to change my email but when i tried to go on my email it was blocked and when i try to download my account
it says the credentials are wrong when i swapped my old email to my new one to respond to emails how do i get my xbox account back please help i had everything on it and so i have this other account that i have use no matter what.