"We have free stuff" pops up over 4 times within first hour of playing

Hello Toby Kalkman

Thank you for posting in Microsoft Community.

I understand the importance of fixing this issue that you are facing now wherein there is a pops up about the Microsoft Rewards. We will first do our research so we can give you concrete answers about what is causing the problem.

This is an interesting topic of yours and I will be happy to provide you with further assistance. In order for us to better understand the problem, I would like to ask a few questions:

• What is the version of Xbox Game Bar are you using?
  
• What are the changes made to the account prior of having the issue?
  

You mentioned that you already applied all the steps to possibly block the notification but the issue persists. In this case, I will highly recommend sending a feedback to the Xbox developer so that they will be aware about this issue since you are not the only users encountered this issue. It would be beneficial for the improvement and development of the product. You may follow the steps below.

• Navigate to the settings of Xbox Game Bar application and look for Send for feedback.
  
• Select “Feedback” in the drop-down menu
  
• Select “Report a problem”
  
• Click Give new feedback
  
• Add [Xbox Forum] in “Summarize your feedback” followed by a feedback summary
  
  • Summary should be descriptive and fully detailing the error you are receiving. Links redirecting to this forum post will not be accepted and will cause a delay in your feedback submission.
    
• Category should automatically be selected.
  
• In the "add more details" category, you will have the option to "Recreate my problem". Recreating the problem will help us further pinpoint the error you are receiving.
  
• Once complete, post the title of the bug report along with the submission date in this thread
  

Hope you understand.

Regards,



Microsoft Community Moderator

Hello Toby Kalkman

Hope you are doing well today!

I just wanted to share this thread I found that has the possible solution for the issue that you are facing now. You may go ahead and access the link and read through it, you can find some suggested ways from different moderator on how to stop the Microsoft rewards from showing to your screen.

Click here: How to disable "Claim your points!" notifications on Xbox - Microsoft Community

Let us know the result and we will get back to you as soon as we can.

We look forward to your response.

Regards,



Microsoft Community Moderator

Hello Toby Kalkman

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Regards



Microsoft Community Moderator

This reply is rubbish. I have only started receiving the above pop up recently, after managing to mute the music in Solitaire coincidently. All I want to do is mute the chime. It frightens the life out of me when I am listening to music.

Hi,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I can see that you are having issues game bar notification keeps on popping up. This may be due to configuration issue.

Let's see how we can best assist you with this concern

I'd like to ask a few questions to better grasp the situation:

• Device specs, make and model?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• Xbox app and Gaming services version?
  
  • (Xbox app > select Profile picture > Settings > About)
    

So far, based on the information you've provided, you can try the options listed below and let us know whether the problem has been fixed.

Kindly check the article below answered by XBF John, there are suggestion for notification configuration on how this pop ups to be disabled.
How to disable "Claim your points!" notifications on Xbox - Microsoft Community

Also kindly check the link below on how to Manage you Xbox and app pop-up notifications.

Manage Xbox and app pop-up notifications | Xbox Support

Once we receive your answers to the questions above, we may suggest additional troubleshooting measures.

Looking Forward for your next reply.