We encountered a problem. Sometimes it helps to wait a little. this is what i see when i...

This is very, very likely due to the current worldly situation and the strain on the Xbox services. With everyone home nowadays and on Xbox, many of the services are not running properly. I would keep trying and hopefully soon it will go through. Downloading
and installing games has been a common problem on these forums for the past month or so, unfortunately.

It is true that it should not be obvious to you. Courage but good on our side also buy a game and not be able to play it

Salut Upcast!

I can see from your
Xbox.com profile that you've recently been playing several different games. That makes me believe that you have resolved the issue and were able to redeem your Xbox Live Gold subscription. If you are still experiencing issues, unfortunately we aren't going
to be able to assist as Algeria is not an
Xbox Live supported region.

Apologies for any frustrations this may cause.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

J'ai acheté un code Live Gold et lorsque je l'utilise il marque:

Réessayez.
Nous avons rencontré un problème. Il est parfois utile d’attendre un peu.
Réessayez. Nous avons rencontré un problème. Il est parfois utile d’attendre un peu.

PUR-UnknownInternalFailure
uhvPU7KGwk+Mm28t.0.6.12
2019/02/19 - 14:29:14 UTC

Frédéric

[Translation - I bought a Live Gold code and when I use it it marks:

Try again.

We have encountered a problem. Sometimes it is useful to wait a little.

Try again. We have encountered a problem. Sometimes it is useful to wait a little.


PUR-UnknownInternalFailure

UhvPU7KGwk + Mm28t. 0.6.12

2019/02/19-14:29:14 UTC

Frédéric]

Sorry, but can you be a little more specific on how we can help you through the forums. What problem are you encountering?